Muy amable todo el personal desde el valet parking asta las que hacen la limpieza. Definitivamente regreso al hotel river. Y muy limpio todo el hotel.

Room did not have shower head, floor mat/towel for shower was not provided, wifi internet did not reach our room, does not come with fridge and safe. I did inform reception the shower head was missing from room and maintenance was sent 3 hrs later to add a shower head instead of changing us rooms. Will not stay here again

The original room i booked had no A/C. So i upgraded at the time of arrival for an additional fee. There was no hot water for 2 days of my 7 day stay. The TVs need to be upgraded. Rooms were not throughly cleaned daily. I won’t be coming back to this hotel

Nice clean and affordable

Great service, clean rooms.

I stayed at this hotel last week and was under the impression based on the price I paid and the information on Hotels.com that the breakfast was included in the stay. I was only able to make the breakfast one day and after I serve myself a spoonful of eggs and a piece of bread I was told by the staff that I was not able to be there and that there was a 70 peso charge. I was confused as there was pretty much no food remaining at the time that I came into the dining area.I was confused as there was pretty much no food remaining at the time that I came into the dining area and that information about a charge was not disclosed on the website, nor was there any notification inside the room of the charge.

The first thing you spot as soon as you come into your room is that flushing toilet paper is not allowed!! Sheets had stains and the was one mini blanket in a bag in the closet. Walls are very thin and the hotel becomes very noisy which make impossible to sleep. Upon arrival no ID was requested, we did an early check inn and no one asked us why.

Locación agradable, habitaciones comoda, lo único malo es que se me iba el agua caliente :(

Too pricey for the quality it presents !!! No phone in room cables amd no a/c unless u ask ..

Old property but no AC just a old fashioned fan , well located . Self parking not available

Although the overall appearance of the hotel is updated and clean, we got the "internet special" which resulted in a small noisy room (right across from the elevator), the ceiling fan did not work, and amazingly water emerged from shower head going up and horizontally instead of down. The room needs some maintenance.

Loved the decor and ambiance of the hotel as it was clean, friendly staff and great location.

Horrible

Staff wa amazing

good

I did not give an excellent score just because the construction work. But I know that in the near future everything will be excellent across the board. Every person I interacted with was extremely professional and prompt, even the construction workers were very polite. I absolutely recommended this hotel.

Hotel was under construction and it was a little inconvenient when it came to finding parking. Overall, it was located in the center of Leon, Gto. Many places to shop and eat at walking distance. Hotel was clean and nice. I got to hotel at a very low price. $28 per day. We stayed for 7 days. I would book this hotel again only if I could get it at that low rate.

Staff was nice. The only down side I would say is that the parking lot is not within the building of the hotel. Other than that very clean place.

Habitación bien, buena ubicación

En general el hotel es bueno. Las instalaciones parecen nuevas. Solo que las habitaciones están reducidas