Overall Ratings & Reviews The Grand Campbell Hotel KL

Terrible hotel. Never wanted to come back. It look like closing down hotel soon. What a nightmare staying there.

comfortable, cozy with the desired atmosphere

Every time I go to KL, I have to stay here. It's close to Sogo, LRT station, Jln Tar night market.

Lots of cockroaches in the room/bathroom.

Air conditioning not cool. Got small many cockroaches inside the room.

Cheap and close to shopping malls

Lots of cockroaches on the 14th floor, had to move rooms for comfort. Overall okay, okay.

there are cockroaches. many more on the 16th floor

The hotel is located in a convenient area, surrounded by shopping malls and night markets.

The check-in counter is quite far from the elevator. There is only one sign in front of the elevator telling you about the reception. But, we didn't meet anyone. The reception is closed from 7-8 pm. We arrived at iftar time, no one was at the counter. No more iftar. It wasn't just us, there were other couples, the same fate. Wait at the reception. Room, more than 10 baby cockroaches, open the drawer, find baby cockroaches, all over the floor, find baby cockroaches crawling from the corner of the bed... the bathroom, don't even mention it, there are tails of baby cockroaches, from the sink, by the door and in the shower area. That's enough for now.

Twice asked to move rooms and twice there were cockroaches in the room

room 1612 has a lot of cockroaches. don't leave food or drinks exposed & please wash the cup before using!!! the toilet bowl is dirty. all four head pillows are flat & not soft. all receptionist staff are not friendly. no greeting. no smile. not suitable for working in the hospitality industry. daily parking rate rm 20. in traveloka they deliberately did not change the rm 5 for visitors. during the booked day, the hotel said the parking entry machine had a problem and would give a flat rate of rm 3 but in fact it did not because the next day they charged rm 20 as well. hotel customers waited in long lines to check in because the workers were inefficient & not fast enough. the hotel dining room was very dirty on the floor and there were rats there when we ate. the advantage of this hotel is that the food is delicious & close to TAR road but the staff services sucks even though the name is THE GRAND. Wi-Fi sucks again. Maxis line has no power on the 16th floor. best. won't repeat dhhh.

This hotel used to be very good. Now it's not so good. I choose it because it has a car park and is close to shopping places.

Everything is ok except the bathroom. Why aren't the floors and the walls scrubbed? Sad to see the bathroom.

can register again if you come to KL

Very near to Sogo and jalan TAR. Room wise is spacious but a lot of small cockroaches. Parking RM7/entry and breakfast not so much variety.

Room spacious. Price reasonable. Near to Jalan TAR night market and Sogo shopping mall & Pertama complex.

Need deep cleaning. Cockroach merata rata 🫠.

There is no need to include breakfast, there is no quality

Swarm of cockroaches when you left your food on the table.