8.8
Very Good
From 1,955 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.9

Meal

8.4

Location

8.9

Service and Facilites

8.8

People often mention about Holiday Inn Express JAKARTA INTERNATIONAL EXPO by IHG, an IHG Hotel
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Staff Friendliness (68)
Room Space (65)
Accessibility (62)
Bedroom (61)
Ambiance (55)
Taste (55)
Distance to City Center (51)
Hotel Area (51)
Bathroom (50)
Family Friendly (49)
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Traveler Reviews Holiday Inn Express JAKARTA INTERNATIONAL EXPO by IHG, an IHG Hotel

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40
Customer reviews
Y***p
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 day(s) ago
Please check again, the toilet spray hose is leaking, making it a bit muddy under the toilet, and the sound from the TV next door is very loud. Try to improve the soundproofing in each room so you can rest comfortably. Everything else is fine, thank you.
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P***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Close to PRJ. Access to the Jakarta Fair is very easy. Just cross the street. Late check-in is actually possible, but yesterday's ticket counter was full, coinciding with the Jakarta Fair. However, they helped me to delay the check-in process for a while. Thank you.
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N***i
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Staycation
icon-origin-TRAVELOKA
8.9
/10
Reviewed 5 day(s) ago
Suddenly the electricity in the room went out, the greeting request was not given.
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Fandy i.
icon-origin-TRAVELOKA
8.7
/10
Reviewed 6 day(s) ago
The food is just okay and only a little, but for children over 10 years old, they are charged a very expensive fee.. not suitable, not recommended for breakfast
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H***i
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Leisure
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10.0
/10
Reviewed 6 day(s) ago
Strategic location, suitable for family vacation
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Putri A.
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
The staff was very friendly and accommodating.
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Y***p
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 day(s) ago
Just a suggestion, the toilet spray is leaking in the hose, so the water is slightly flooded and can't spray optimally... Thank you
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Imam M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Strategic hotel, close to PRJ Just a short walk Rooms are okay Facilities are good Breakfast is delicious, but there's only a small amount of dessert Thank you for the service
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A***a
icon-Business
Business
icon-origin-TRAVELOKA
9.0
/10
Reviewed 1 week(s) ago
please pay more attention to breakfast menu overall satisfying staying at this hotel
+4
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Suryadiningrat K.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Staying at Holiday Inn Kemayoran was very satisfying, close to PRJ, clean rooms, friendly staff, delicious breakfast.
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E***a
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Staycation
icon-origin-TRAVELOKA
5.7
/10
Reviewed 1 week(s) ago
I've stayed here twice because my child got a job at PRJ. This time the hotel price was 800 thousand but there was no meat, chicken, or fish for breakfast. Breakfast was only syr fried rice which tasted random, and kwetiuw which tasted terrible, stir-fried cauliflower. Plates and spoons were placed on the buffet but many were still crusty. The first room I got was dirty and had lots of black spots on the floor. Moving rooms also didn't help because there was no carpet because it was wet so the floor was sticky. Maybe because PRJ was on, the hotel was always full every day so they quickly cleaned the rooms from previous guests. Please improve the cleanliness. It's called express but cleanliness must be prioritized. The location is good because it's in the JIEXPO complex.
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Andi K.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It's great. The staff are friendly, the food is delicious, and access to the Jakarta Convention Center (PRJ) is close.
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Andi K.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It's great. The staff are friendly, the food is delicious, and access to the Jakarta Convention Center (PRJ) is close.
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j***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
Hotel staff member Desy was very helpful in finding a recommended room based on the booking notes. The location is very strategic for accessing PRJ Jakarta 2025. The room was clean, well-appointed, and provided with Dove brand soap, shampoo, and hand soap.
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heru y.
icon-Leisure
Leisure
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10.0
/10
Reviewed 2 week(s) ago
Great.. It's really good if you want to go to PRJ at the same time.
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G***h
icon-Staycation
Staycation
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9.4
/10
Reviewed 2 week(s) ago
WiFi is difficult, is it a coincidence or is it true? The kwetiau tastes a bit burnt.. and it's probably close to 10 o'clock so the restaurant is a bit messy
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L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
interesting and impressive especially close to the Jakarta fair
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J***o
icon-origin-TRAVELOKA
6.5
/10
Reviewed 3 week(s) ago
The administrative service at the front is not good..there is no notification to the guest whether the stay will be extended or not
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1 people find it helpful
Indra D. U.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
It was a struggle to get to the hotel because of the PRJ long weekend. The room was not as requested (connecting door) but the FO still tried to make it close, because it was full of visitors. Minus the elevator that was in error.
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1 people find it helpful
Accommodation's Reply
01 Jul 2025
Dear Valued Guest, Greetings from Holiday Inn Express Jakarta International Expo! Thank you for taking your time to review our hotel. I'm pleased to know your expectations were met during your visit. The team and I were delighted to have you here and we look forward to welcome you back in the near future. Once again, thank you for sharing and I wish you a wonderful day ahead. Sincerely, Devi Primayana Assistant Marketing Communication Manager
H***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Comfortable room, if possible, add another refrigerator in the room & additional shower cap for us women, overall everything is really good for staying next to Jiexpo after coming to the event to rest… The staff is also friendly & really good, keep it up & there are more discounts/other promotions, waiting… :)
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Accommodation's Reply
30 Jun 2025
Dear Valued Guest, Greetings from Holiday Inn Express Jakarta International Expo! Thank you for taking your time to review our hotel. I'm pleased to know your expectations were met during your visit. The team and I were delighted to have you here and we look forward to welcome you back in the near future. Once again, thank you for sharing and I wish you a wonderful day ahead. Sincerely, Devi Primayana Assistant Marketing Communication Manager
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