DeLaSol Sapa Hotel
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Overall Ratings & Reviews DeLaSol Sapa Hotel
Traveloka (225)
Other sources (39)
9.3
Exceptional
From 225 reviews
Provided by travelers on
Cleanliness
9.4
Room Comfort
9.4
Meal
8.9
Location
9.4
Service and Facilites
9.3
People often mention about DeLaSol Sapa Hotel
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Distance to City Center (45)
Staff Friendliness (43)
Room Space (38)
Ambiance (36)
Bathroom (36)
Bedroom (33)
Surroundings (31)
Family Friendly (31)
Hotel Area (30)
Wifi (28)
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Traveler Reviews DeLaSol Sapa Hotel
Number of reviews per page
20
40
Customer reviews
Dwi w.
9.7
/10
Reviewed 3 week(s) ago
The reception is friendly and very helpful
Find this review helpful?
G
Guest
10.0
/10
Reviewed 4 week(s) ago
Ms. Thu is enthusiastic, thoughtful, smiles a lot (plus points)
The hotel is good, there is a little problem with the soundproofing of the bathroom ceiling.
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3 people find it helpful
RW
Rina W.
9.4
/10
Reviewed 4 week(s) ago
The staff was very friendly and helpful! Thank you soo much DeLaSol
3 people find it helpful
R***d
Leisure
9.1
/10
Reviewed 5 week(s) ago
Hotel located at a nice location, less busy street, less noisy, close to many places. Walking distance to Sapa Station (less than 10 mins) and Sapa Moana (15 mins). Grab to catcat village is also closer from this area. Has a nice view, attached are photos from the restaurant. 1 more thing, is the restaurant right beside this hotel is very good (photo also attached).
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+2
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Dao T. P. L.
Staycation
8.8
/10
Reviewed 5 week(s) ago
The hotel is clean, located right in the central area, very convenient for all activities.
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P***i
9.7
/10
Reviewed 11 week(s) ago
The hotel is reasonable and good and also clean. All the staff are so friendly, especially Mr. Lam, he is so friendly and helpful. The view from the restaurant is amazing. So worth it to stay here.
2 people find it helpful
D***n
9.7
/10
Reviewed 12 week(s) ago
Nice place to stay at Sapa. Friendly staff and good service.
2 people find it helpful
kf
khairul f.
Leisure
8.5
/10
Reviewed 12 week(s) ago
The hotel's strategic location is close to the Sun Plaza center. The facilities are excellent, and you can rent a motorbike for 200 VND per day, including gas.
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1 people find it helpful
NT
Nguyễn T. H.
Staycation
9.1
/10
Reviewed 17 week(s) ago
The room is clean, the bathtub is still a bit dirty and hasn't been cleaned yet. The view is nice, it's always beautiful during the day. The central location and the price are ok.
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8 people find it helpful
Accommodation's Reply
27 Aug 2025
Dear Valued Guest,
Thank you for choosing DeLaSol Sapa Hotel as your place to relax and stay. Your comments and encouragement will be a great motivation for all hotel staff to try and improve our services every day. We look forward to welcoming you back to DeLaSol Sapa and wish you good health and happiness.
Sincerely, DeLaSol Sapa Team
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H***o
Leisure
9.4
/10
Reviewed 18 week(s) ago
The hotel staff is very friendly, especially the receptionists named THU, MAI ANH, and TANG. It is highly recommended for a family staycation and is close to Sapa Station.
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1 people find it helpful
Accommodation's Reply
27 Aug 2025
Dear Our beloved guest,
What a joyful feeling for us to have the opportunity to welcome you during your recent stay! On behalf of the DeLaSol Sapa Hotel, we would like to say thank you for such feedback. Your feedback will be shared with the entire hotel team, as it acts as an inspiration and motivation for us to thrive harder to exceed our guests’ expectations. Once again, thank you for choosing us, and we hope to have the pleasure of welcoming you again in the not too distant future.
With warm regards,
DeLaSol Sapa Hotel
NQ
Nong Q. L.
10.0
/10
Reviewed 19 week(s) ago
Clean room, comfortable, good location
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1 people find it helpful
Accommodation's Reply
27 Aug 2025
Dear Valued Guest,
Thank you for choosing DeLaSol Sapa Hotel as your place to relax and stay. Your comments and encouragement will be a great motivation for all hotel staff to try and improve our services every day. We look forward to welcoming you back to DeLaSol Sapa and wish you good health and happiness.
Sincerely, DeLaSol Sapa Team
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I***e
9.4
/10
Reviewed 19 week(s) ago
Totally satisfying stay in here!
1 people find it helpful
Accommodation's Reply
27 Aug 2025
Dear Our beloved guest,
What a joyful feeling for us to have the opportunity to welcome you during your recent stay! On behalf of the DeLaSol Sapa Hotel, we would like to say thank you for such feedback. Your feedback will be shared with the entire hotel team, as it acts as an inspiration and motivation for us to thrive harder to exceed our guests’ expectations. Once again, thank you for choosing us, and we hope to have the pleasure of welcoming you again in the not too distant future.
With warm regards,
DeLaSol Sapa Hotel
MS
Malina S.
Leisure
9.4
/10
Reviewed 20 week(s) ago
We took the king bed with balcony and it was amazing! The room was equipped with one small sofa, a coffee table other than the normal room amenities, and the balcony has an amazing view. We spent a lot of time there just to enjoy the view. Staff was very helpful and friendly, the last day, one of the staff called Lam was helping us to make sure we get off to our transit to go to our bus back to Hanoi. I will definitely repeat this hotel if I ever get back.
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2 people find it helpful
Accommodation's Reply
27 Aug 2025
Dear Our beloved guest,
What a joyful feeling for us to have the opportunity to welcome you during your recent stay! On behalf of the DeLaSol Sapa Hotel, we would like to say thank you for such feedback. Your feedback will be shared with the entire hotel team, as it acts as an inspiration and motivation for us to thrive harder to exceed our guests’ expectations. Once again, thank you for choosing us, and we hope to have the pleasure of welcoming you again in the not too distant future.
With warm regards,
DeLaSol Sapa Hotel
T***h
10.0
/10
Reviewed 20 week(s) ago
Super lovely staff, beyond amazing
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3 people find it helpful
Accommodation's Reply
27 Aug 2025
Dear Valued Guest,
Thank you for choosing DeLaSol Sapa Hotel as your place to relax and stay. Your comments and encouragement will be a great motivation for all hotel staff to try and improve our services every day. We look forward to welcoming you back to DeLaSol Sapa and wish you good health and happiness.
Sincerely, DeLaSol Sapa Team
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AT
Anh T. P.
8.5
/10
Reviewed 20 week(s) ago
The location is very close to the center. The room is quite okay for the price! The dining room has a direct view of Phan Xi Pang peak. If I stay next time, I will choose a room with a mountain view. This time the room had no window and the price was 850,000 VND per room, not including breakfast.
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2 people find it helpful
Accommodation's Reply
08 Aug 2025
Dear Valued Guest,
Thank you for choosing DeLaSol Sapa Hotel as your place to relax and stay. Your comments and encouragement will be a great motivation for all hotel staff to try and improve our services every day. We look forward to welcoming you back to DeLaSol Sapa and wish you good health and happiness.
Sincerely, DeLaSol Sapa Team
See original
C***a
10.0
/10
Reviewed 23 week(s) ago
Friendly staff, clean room. Max
2 people find it helpful
Accommodation's Reply
08 Aug 2025
Dear Our beloved guest,
What a joyful feeling for us to have the opportunity to welcome you during your recent stay! On behalf of the DeLaSol Sapa Hotel, we would like to say thank you for such feedback. Your feedback will be shared with the entire hotel team, as it acts as an inspiration and motivation for us to thrive harder to exceed our guests’ expectations. Once again, thank you for choosing us, and we hope to have the pleasure of welcoming you again in the not too distant future.
With warm regards,
DeLaSol Sapa Hotel
G
Guest
Leisure
9.7
/10
Reviewed 24 week(s) ago
Friendly staff, clean rooms and bathrooms, close to everywhere
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1 people find it helpful
Accommodation's Reply
08 Aug 2025
Dear Our beloved guest,
What a joyful feeling for us to have the opportunity to welcome you during your recent stay! On behalf of the DeLaSol Sapa Hotel, we would like to say thank you for such feedback. Your feedback will be shared with the entire hotel team, as it acts as an inspiration and motivation for us to thrive harder to exceed our guests’ expectations. Once again, thank you for choosing us, and we hope to have the pleasure of welcoming you again in the not too distant future.
With warm regards,
DeLaSol Sapa Hotel
T***N
10.0
/10
Reviewed 25 week(s) ago
I see enthusiastic customer support
See original
3 people find it helpful
Accommodation's Reply
08 Aug 2025
Dear Valued Guest,
Thank you for choosing DeLaSol Sapa Hotel as your place to relax and stay. Your comments and encouragement will be a great motivation for all hotel staff to try and improve our services every day. We look forward to welcoming you back to DeLaSol Sapa and wish you good health and happiness.
Sincerely, DeLaSol Sapa Team
See original
FK
FRANCISCA K. A.
Leisure
10.0
/10
Reviewed 26 week(s) ago
A very amazing stay experience. Curious to see other people's reviews that recommend taking a room with a balcony & it turns out the view is indeed amazing. The room is very spacious, the service is friendly & very helpful. Lam & his friend helped us book a car to return to Lao cai station. If we have another chance, we will definitely choose dr la sol again
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Find this review helpful?
Accommodation's Reply
08 Aug 2025
Dear Our beloved guest,
What a joyful feeling for us to have the opportunity to welcome you during your recent stay! On behalf of the DeLaSol Sapa Hotel, we would like to say thank you for such feedback. Your feedback will be shared with the entire hotel team, as it acts as an inspiration and motivation for us to thrive harder to exceed our guests’ expectations. Once again, thank you for choosing us, and we hope to have the pleasure of welcoming you again in the not too distant future.
With warm regards,
DeLaSol Sapa Hotel
D***s
Leisure
8.8
/10
Reviewed 27 week(s) ago
Situated in the heart of Sapa, conveniently close to many popular tourist attractions, although the rooms may be somewhat noisy due to neighboring guests.
3 people find it helpful
Accommodation's Reply
08 Aug 2025
Dear our beloved guest,
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am sorry to hear that a few things did not turn out as your expectations during your stay here. Please be informed that your concerns have been passed on to our relevant management team and your feedback will be used in improving our services. We hope to get the opportunity to welcome you again and our team will be ready to assist you at the best.
Best regards, DeLaSol Sapa Team
Number of reviews per page
20
40
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