Overall Ratings & Reviews Holiday Inn Express & Suites VICTORIA - COLWOOD by IHG, an IHG Hotel

Great location. Breakfast was great. Friendly staff. We’d definitely recommend staying at the Holiday Inn Colwood.

Hotel was really clean

Easy access

Easy to access the city/short Uber. Services close by

Even though we wanted the room cleaned and put the sign out - no one cleaned the room

Service at check in, friendly personable.

Bathroom not properly cleaned.

Helpful staff.

Great, quiet room. Only issue was that elevator was extremely slow at all times

Spacious room, clean bathroom, good breakfast. But only one elevator.

Everything was great

If you don’t ask for house keeping they will not do it automatically unfortunately

The hotel was great the and the staff were friendly & helpful. When were were there, the elevator was out of order for maintenance for 2 days. We had to walk up and down 5 flights of stairs so that was very very inconvenient. The hotel only had one elevator. When booking the hotel, we were not informed the elevator would be out of service. If we were disabled, we would be screwed. The breakfast was wonderful with lots of options. But they kept on running out of bananas. The parking garage was dirty and dusty. Looked a bit sketchy. So we parked next to the hotel. Our hotel room was clean except the toilet rim underneath was all black. Overall, we were happy with our stay.

Great staff and sooo friendly!! Comp breakfast was very good!!!

Nice and accommodating

The staff were wonderful and helpful.

Great breakfast, awesome staff, happy with the stay!

It was good. It would be better if there were healthier food options for breakfast

Breakfast they serve is really good. Gym and pool area is really good

Unfortunately we had