7.2
Pleasant
From 131 reviews
Cleanliness

7.4

Room Comfort

7.4

Location

10.0

Service and Facilites

7.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Kandy City Hotel by Earl's

Number of reviews per page
20
40
Top reviews
Megan
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

My friend and I spent a few nights here and we enjoyed our stay. The staff was friendly and the hotel itself is within walking distance of the Kandy attractions. There was also private parking for our TukTuk.
Chitra
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Need to improve quality of the place.bathroom sower water made wet the floor.
Mathangi
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The location was good. Walkable distance to tourist attractions. Good dining options a block away. The place can have better lighting, clean sheets and comfortable mattress and air conditioning.
Chandima
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

We booked this hotel from overseas based on pictures posted and the location. The location is fantastic and it is such a charming hotel but badly maintained. The standard of the property is very poor. The couches were dirty, the rooms were not properly cleaned, the appliances were broken and the air conditioner did not work properly. It is a shame that the hotel has been brought to this state. We will not be staying there again anytime soon.
Read More
David
icon-Leisure
Leisure
6.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Good location, decent breakfast, friendly staff. I would not recommend the street side rooms, it gets quiet later at night. Daytime is pretty noisy.
mr mason smith
10.0
/10
Reviewed 88 week(s) ago

Hotels.com verified review

Nice place,central and close to tourist attractions
Kataraina
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

The staff here were lovely and the restaurant served nice food. However the hotel itself is quite dirty and looks very different in reality than in the photos. Although I do note this hotel was very cost effective.
Michael
6.0
/10
Reviewed 119 week(s) ago

Hotels.com verified review

We only stayed for one night as a stop over in Kandy. Ideal location for the tooth relic, bus and train station
Katherine
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

The location is only 10 minutes walk to the Temple of the Tooth which is perfect and it's in the middle of a multitude of shops. We stayed in the standard rooms and they suited our needs perfectly. Fabulously comfortable beds and rooms very quiet.
Melissa
6.0
/10
Reviewed 126 week(s) ago

Hotels.com verified review

With some elbow grease and a bit more time taken by cleaning staff and management the rooms would be more comfortable. As it stands, they are quite grubby - grime all over the light switches, water stains on both the bedside lamp shades - not sure how that happened. Splash marks of coffee and food splattered on the wall behind the bin in the room and finally both pillows were so lumpy they should have been replaced years ago. Aircon didn't put out much coolness, but the ceiling fan worked well. Service from staff was excellent at check in and out. Location is good if you want to stay right in the city, and rooms are quiet. The adjoining bar has draft beer on tap, and does a selection of meals. Overall, there is potential for this to be a reasonable hotel, if its given a good clean once in awhile.
Read More
Princika
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

Needs bit of an upgrade to the building but value for what you’d pay for
Rodrigo Otavio
icon-Leisure
Leisure
8.0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

I had a gMy stay at the Kandy City Hotel was truly great. The staff went above and beyond to make me feel welcome, and their friendly attitude made my stay all the more enjoyable. The hotel's location was perfect, within walking distance to both the Temple of the Tooth and the lake. Despite its central location, my room was surprisingly quiet, providing a peaceful retreat after a day of exploring the city. The room itself was clean, comfortable, and well-equipped, with all the amenities I needed for a comfortable stay. Although the wifi was not the strongest, it worked well enough for my needs. Overall, I thoroughly enjoyed my time at the Kandy City Hotel and would highly recommend it to anyone looking for a comfortable and convenient stay in Kandy. From the friendly staff to the excellent location, this hotel truly exceeded my expectations.
Read More
Yixin
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 141 week(s) ago

Expedia Group verified review

The hotel is a very old one. The room was also much smaller than the the picture shown on the Expedia. However, that is not the point. The ceiling was leaking water to the floor on the night before we left. Maybe water from AC unit? The floor was wet all night. The staff were friendly most of time. But when we asked if we could reheat the leftovers food we had using their microwave, the front desk man said no giving the reason that we didn’t buy the food directly from their own restaurant. We picked the hotel because it is close to the train station. Now we knew the concern was not necessary as the tuktuk is dirt cheap there. One dollar or two could go very long way. Next time we will know better.
Read More
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 288 week(s) ago

Hotels.com verified review

if you want to be based in the city, the location is great...a few minutes walking of the temple of the tooth and the lake. while the reception area is quite small, the hotel has about 30 rooms in the back. Our was quiet since overlooking a back street. The room was clean although they might wanna water wipe the dark floor after each customer. The room and bathroom fits the pictures. Shower system is quite modern which is not always the case in similar hotels in Sri Lanka. The bellboy took me to my room but I have no idea why...since I was carrying my 2 bags...AND the key... He did open the door though.. I'd stay again gladly.
Read More
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 293 week(s) ago

Expedia Group verified review

In one work it was great to stay at this remarkable hotel
ZuzarThanawals
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 310 week(s) ago

Expedia Group verified review

Room was small bathroom small and congested Horel not maintained
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 311 week(s) ago

Hotels.com verified review

Location is prefect, right in city centre. Could be cleaner.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 318 week(s) ago

Expedia Group verified review

hotel is located at middle of the kandy city.clean and comfortable rooms, friendly staff.
Rangeesh
8.0
/10
Reviewed 333 week(s) ago

Hotels.com verified review

Overall good place to stay if you are look to stay middle of the Kandy town. City centre, temple of tooth, other eateries are within walking distance. Room is ok value for money. Wash rooms are clean. Very good shower with hot water.
JRanawaka
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 333 week(s) ago

Expedia Group verified review

Fast and hassle-free check-in. Neat and tidy room. Located in the heart of the city. Very convenient place to stay at Kandy.
Number of reviews per page
20
40