The female receptionist's service, speech, and facial expressions were very bad. I checked in after 2:00 PM, almost 3:00 PM. They said that I had to wait for the room, the housekeeper still hadn't finished. When I asked how many minutes I had to wait, they couldn't answer. They only said to wait a moment because the housekeeper couldn't finish in time. They threw the problem at the customer. They should manage the hotel better. It's your fault for the management and you still talk or make a bad face to the customer. Anyone who will come to this hotel, run away. (The first time I came, the staff was very cute, but this time I came, I encountered bad staff.)