I booked a family room and checked in late at 9pm. When I checked in, the room had not been cleaned by the previous guests, the trash and everything was still there. I contacted the receptionist and they also helped arrange 2 other single rooms. Because it was during peak season, the staff had not had time to clean. Meanwhile, I saw that the entire row of rooms on the 7th floor were empty with no guests (all doors were open). The staff were friendly and enthusiastic, the rooms were clean.

Despite the season, the hotel is still very good service, the staff are friendly and the service is very good

The room is a bit small, the rest is fine, the location is nice

The trip was on stormy rainy days for 4 days, but fortunately there was a Prague Hotel. Clean hotel, beautiful swimming pool, dedicated and attentive staff. Full breakfast food (salad, bread, beef noodle soup, fried noodles, potatoes, soup, fruit desserts, coffee and tea, etc.) Airport shuttle also available

Book room except for money, but at 10 pm check in to call the room. I will arrange the room ...

The hotel has a welcome service to feel familiar. Check in early and as soon as you have a room, the receptionist has arranged for you to check in and upgrade to free class because you have a baby.

4km distance from city centre, price is reasonable and facility is quite new

Nice hotel, nice staff, near the center, impressed by picking up from the airport. I would recommend this hotel.

Good, the hotel is all good facilities.

Good hotel service, clean rooms, amenities, reasonable price. I'm happy to be here now 😍

The hotel is clean and airy, the staff enthusiastically advises guests, the breakfast is good for my taste, will come back to the hotel when on vacation in Phu Quoc.

The hotel is wonderful. From friendly staff to room service, everyone is happy to get along. Customer support wholeheartedly. Next time will continue to stay at the hotel

I booked a mountain view, but I didn't assign the mountain view. View bad so much compared to reality.

The food is poor and there is little choice The children's pool area is filled with so many adults soaking in the pool, really want to let the children down the pool to see many western tourists casually soak in the children's pool. you

The hotel is extremely good service. Spacious space. Happy staff. The room is clean and luxurious. The food is also quite delicious. Everything makes me very satisfied

The hotel is near the center, convenient to travel to eat, if you choose the place near the center, the praha is the best oki, beautiful rooms, clean swimming pool, delicious breakfast, every crime to go to the beach is not like.

Enthusiastic staff, clean rooms, generally okay in the price range

The hotel is clean, breakfast is good. My kids love the pool. The only problem was that I rented two rooms, and one room smelled like a musty smell. The rest are all great.

The service was so bad, 8pm took the room, the smart lock door went off all night. Morning to have breakfast so take a nap, ask for correction course. The waiter should wait for a while to tell him if he stays long? And said like to chase customers. I was annoyed and checked out ... so frustrated with the service.

The hotel is too good for the price. The breakfast was delicious, the reception was extremely enthusiastic, the rooms were clean and well equipped, extremely considerate. Completely satisfied. There is a small suggestion that the hotel should improve the wifi quality, even better. Thanks a lot for the holiday.