Overall Ratings & Reviews Best Western Webbington Hotel & Spa

Nice hotel, little dated but adds to the character. My room was very hot and no mirror to do my hair as no plugs next to a mirror. The gym was good.

Hard to get to with the small roads. Rooms are very outdated and not very clean. Rooms are very thin and you can hear everything outside the rooms and windows.

Dont let the tired look of this hotel put you off, the staff more than make up for it. From the young lady on the front desk who was really cheerful, happy and very helpful, she immediately made us feel valued and welcome. We were in Room 111, I wouldn't call it a Superior room, but it was adequate for our needs. The menu was limited and the on duty manager explained this was due to only 1 chef, but the food was very, very good. The views from the veranda are amazing, spoilt only slightly by the traffic on the M5. Loads of parking but the Hotel could really do with a bit of TLC.

Excellent hotel

The hotel is grand old building, set in established gardens with pleasant views across the Somerset levels. The staff are very pleasant, accomodating and friendly. The bedrooms are clean and comfortable. Thrre is pleanty of free car parking. The hotel is a large historic building and has a rambling assortment of extentions . There are no lifts meaning you have to carry your cases up and fown numerous stairs in and out of buildings and through numerous doors. Our stay coincided with a wedding with noise which disturbed our sleep time.. The shower in our bathroom barely had any water and for an older person, was dangerous for difficult to access. There was very limited choices in breakfast for vegetarian or gluten-free preferences. The hotel is quite isolated and down a series of very narrow Somerset lanes which might delight some but concern others. Overall we enjoyed our stay and the positives outweighed the negatives.

The hotel was lovely, quaint and in a good location. However, the bed was very uncomfortable, and carpet and parts of the furnishings was dusty and stained. The views from our room was impressive and the breakfast and staff members were very good.

Was not the best to stay

Beautiful building and we had superior room it was very spacious and exceptionally clean, food was good and reasonably priced, and the views from the dining room and bedroom was fantastic

Excellent 3 night stay working in the area, staff were brilliant especially the young lady on reception, very helpful and informative, enjoyed the pool etc, will definitely stay again when in the area.

Fabulous stay at The Webbington. Great hotel. Fantastic spa area and wonderful staff

Cobwebs hanging from the beams and dust Tv very hard to tune in to normal tv even staff member had a hard time

Friendly helpful staff. Relaxed atmosphere. Lovely swimming pool, sauna, steam room, gym. Excellent food and bar.

It’s in a beautiful location but I would use the word “tired” to describe this hotel. Nothing really wrong with it other than the exorbitant price of breakfast! Staff were very friendly, rooms were clean…

Not comfortable at all

Excellent room.

Very nice but feel the place is a little outdated now. Could do with revamp. Slight annoyed that breakfast double in price the next morning

We had an amazing stay..the staff were great, nothing was too much trouble. Our room was incredible with fantastic views and the swimming pool 😍 we will definitely be going back!! Thank you for making our stay perfect!!

Reception service was great as was all staff. There attentiveness was brilliant. Views from hotel looking out over the mendip hills was stunning Food is a little underwhelming - evening meal was average at best. Leisure facilities were satisfactory. The onsite spa was brilliant. It was fine for a nights stay but wouldn’t stay for longer than a few nights.

Staff was amazing friendly, room really nice . Food was really good.

A beautiful hotel. Friendly, professional and guest-focused staff, great food and well-appointed rooms.