Overall Ratings & Reviews C Negombo

Really poor service – manager had no idea we had made the reservation through Hotels.com or what Hotels.com even is… It took a hour of the manager calling someone outside the hotel and looking at the reservation confirmation ion my phone before we were able to check in. The room was really dirty and I feel I have pretty low standards. There were quite a few hairballs in the room and in the bathroom. Hotels.com reservation said the room included airport transport. The hotel staff had no idea airport transport was included with Hotels.com booking and refused to provide airport transport. Reservation also said seaside view and room had a view of a construction site. Wifi does not work in the rooms. The experience led me to believe the hotel is just very poorly managed.

Super placering lige ved stranden og spisesteder lige ved siden af

Närmaste granne är en byggarbetsplats. Från 7 på morgonen till 6 på kvällen pålade, grävde, tutade, stora maskiner. Så vare morgon vaknade vi av oljud, det var svårt att tala med varandra i rummet. Alla rum på hotellet är vända åt bygget. Som kommer att pågå länge, detta var Jan. 2017 troligen minst ett år till

Enkelt men trevlig personal. Helt ok!

The room description and amenities do not correspond at all to what the hotel States on hotels.com. There is no minibar , but a dirty non functional mini refrigerator, no separate living room. The bathroom is filthy amd mildewed. The room tile floor is not clean.