Overall Ratings & Reviews Forenom Serviced Apartments Espoo Tapiola

The property was excellent-ly equipped with everyting needed to have an enjoyable stay. Absolutely the best furnished appart hotel I have ever stayed at.

From the Airport to Espoo (Elosamante 2) Now that Uber is back in action in Finland - use it! The drivers are super friendly and excited to tel you about how amazing Helsinki is, which it is!!!!! Uber does not show 2A, 2B or 2C) It only shows 2..so make sure to tell your driver which building you are in, we were in 2A. Travel time from Vantaa is about 35 minutes The Apartment Complex We were able to quickly get customer service on the phone and they emailed us the door code within 3 minutes. Nice to only have a code to enter your apartment The Room/Flat Very tidy for the 2 single bed room we had, the two beds were pushed together to make a queen which was nice for us. All the toiletry, silverware, paper towels, basic body wash dispenser on bathroom wall and cleaning supplies are already there so no need to go buy any. The TV is small but who cares, you should not be spending too much time in your flat except to sleep, shower and go outside! The windows all open up to bring in fresh air which was great, the floors can be heated which is really nice. The Washer Was a challenge. The instructions for using it not online or understandable on the single laminated paper they leave in the room. So we washed our towels and hung them by the window. Problem solved. Location Close to the new giant megamall they are building in Tapiola Park, it is a 5 minute walk. Shopping, grocery and cafe are located there. Overall We will stay here again, we loved it!

The apartment is wonderfully designed, clean, and nicely furnished. Very good value, compared to other alternatives I found near the university. The building is in a very quiet neighborhood, but only 3 mins from bus, 5 mins from a mall, and 10 mins from the metro (via the mall). No coffee shops in the immediate vicinity, though. The only thing I found peculiar is that ine cannot lock the apartment door from the inside (there is only the code lock from the outside). So if someone sonehow discovers your code, they can enter the building and your apartment. This could form a security issue, and I hope the managers would fix that.

The apartment is large, clean, well equipped ( a frying pan would have been nice and the absence of bath soap/shampoo just looks cheap, but otherwise great), and close to a shopping mall and metro and bus stations. Staff, when you get them, were friendly and helpful. But we had two serious issues: first, there is no reception. So when we got there, with phones that hardly work in a foreign country, and the wrong code for the entrance supplied by the place we were stuck outside. not what you want in the rain, after a long flight, lost baggage etc. AND there was no answer at the 24/7 number (we asked people on the street to make a call for us). So we spent a long, uncomfortable and anxious time just waiting to get in. Second - we reserved a place for 3 through expedia, but the room was for 2 - and this, we were told, cannot be changed. So our daughter slept in the living room throughout our stay. This wasn't terrible - they got us a folding bed, but it is not what we paid for and is simply wrong.

Convenient, home away from home atmosphere. This is one of the easiest places to stay! Walking distance to metro, buses, shopping, and restaurants.

It was unusually hot when we were there. Could’ve used a fan. Also we had to buy our own window key. But the apartment was very clean upon arrival. Good location. Close to shopping, beach and Metro station to get downtown

We really liked this apartment. It's in a nice location near a mall, bus stop and metro station. The beds are very comfortable, the kitchen is very handy, and there is a washing machine for laundry. Our apartment on the top floor got a little hot, but that's probably due more to the unusually warm weather.

We chose this location because it was close to family and friends we wanted to visit and staying in a regular hotel can be costly. We were unfamiliar how the door code works but were pleasantly surprised how easy it was to figure out. The code was sent to us as they promised and getting in was easy. The studio apartment was perfect for our needs, it had a full kitchen with a microwave, coffeemaker, dishwasher, dishes, a fridge and cleaning supplies. There was a kitchen table with chairs, a sitting area with chairs, table and tv. The bed was very comfortable. The bathroom was great, it had a nice shower, a heated towel rack and there was even a washing machine which came in handy. It was nice to be able to make some of our meals instead of having to always eat out. All and all, it was a nice place, great location with short walk to the metro and shopping mall. Walking and bike paths everywhere. Customer service was A+. I will choose this place from now on and will recommend to everyone I know. Loved it!

Lovely room, close to a large shopping centre and travel links. Only issue was after cleaning the apartment as asked to in email, i was informed i had already paid for the cleaning service.

Clean and comfortable, with all you could need. Close to shopping centre which has supermarkets, places to eat and a variety of shops and metro station. Takes about 10 minutes to get to centre of Helsinki using the metro. Buses nearby too. Easy to book and quick response to booking. Would recommend and will use again.

I was assigned a room for which I received a SMS from SATO but the door code didn't work so I called the Forenom customer care who gave me a different room but door code again didn't work. It was very difficult to connect to customer care number as I needed to call couple of times because of this issue , once it took me 35 mins to get connected. I was finally told that there was some problem with door code and they activated or fixed the problem and I should be able to access my room. So I tried again and open the door and saw that there was a old lady already staying in that room. She was shocked that I could access the room and I felt the same that it should not happen that other guests are disturbed or their privacy is compromised. So I called forenom again and explained this and a new room was assigned, the whole process took around 90 mins from the time I made the first call. The new management should take care of such issues, this never happened when it was under SATO.

One of the best service apartments I stayed in. Very clean. Always have everything I need. Very well maintained. Been staying there for more than 6 months every week. Never had any issues what so ever

It was ok. The apartment was very cheap, so in all it was price worthy. The entire access is automised, you get a code for the door and that's it. Very smooth and efficient. The apartment was well equipped (I didn't need allt the utensils and stuff, but there was a dishwasher, washing machine and all). The bad thing was that the bathroom was not really clean and smelled weed and cigarette smoke. The shhets were clean and the singl bed ok, but the pillow and cover were old and clumpy. You get what you pay for, I guess.

Great accomodation and value. Highly recommend it for extended stay

These appartments are great, easily accessible and the digital self check in/check out service is great particularly when you arrive late or need toleave early.

Perfectly located next to bus lines. So you can get to the city in maybe 15 minutes. So easy...also you can bus to the airport. Grocery store and mall is located 3 or 4 minutes by foot. Rooms are perfect. Always stay here when I am in Helsinki. Will stay again.

Room clean, plenty of equipment and utensils, easy to find, would use again.

I found everything as described in the information. Apartment is very comfortable, fully equipped and faces a small forest. Beware if you get there by car because parking is not included in the price and it's very hard to find nearby. I had to park my car about 10 blocks away for 10 euros per night when I wasn't able to find a spot around the building.

Best hotel experience of my life, i can highly recommend for couples or single travelers.

Very nice hotel, close to the bus stop and shopping mall.