9.4
Exceptional
From 120 reviews
Cleanliness

9.4

Room Comfort

9.4

Location

10.0

Service and Facilites

9.6

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Traveler Reviews Ibusuki Shusuien

Number of reviews per page
20
40
Top reviews
Samuel
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We had a fantastic stay here with our two year old and four month old. The baths were great and also had a sauna and cold pool, and the room was very clean and comfortable. The kaiseki dinner and breakfast were superb and there was a menu in English. Our host Sarina was wonderful. The hot sand onsen is a short walk from the hotel and was very easy to get to. We loved the small touches for the children with the kids’ yukata robe and Anpanman slippers and the manager brought our car right to the front to help us load up in the rain. A brilliant traditional Japanese inn stay that comes highly recommended from us
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Patrick
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Nice staff
Chang
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 82 week(s) ago

Hotels.com verified review

A very good hotel. A most wonderful experience. Room was comfortable. Onsen was awesome - the size and the space. Sand bath was an interesting experience - quite fun to do as a family. The highlight was the kaiseki dinner - delicious.
Fung Yee
10.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Friendly staff and excellent experience.
George
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

We loved our stay at Ibusuki Shusuien. The staff were helpful and everything was smooth and efficient. The food was wonderful, and our server, Sarina, was superb. We recommend for a relaxing stay.
Lee
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 281 week(s) ago

Hotels.com verified review

Excellent stay! Good location. Nice view by the sea. Close & convenient to enjoy the hot sand bath of Ibusuki. Modern Ryokan hotel..
KC
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 299 week(s) ago

Expedia Group verified review

The room is not clean and have ants and food is average.
Ben
10.0
/10
Reviewed 351 week(s) ago

Expedia Group verified review

I am very satisfied with the services, foods and facilities.
Verified traveler
10.0
/10
Reviewed 421 week(s) ago

Expedia Group verified review

Very nice stay at Shusuien. The meals are excellent. Onsen is comfortable. I went to Onsen twice and there was no one else. The hotel facility is a bit old, as it is a hotel with history. But it is very traditional and you get to experience the culture.
Kathrin
10.0
/10
Reviewed 424 week(s) ago

Hotels.com verified review

Wonderful hotel! Everything was really perfect!! The stuff was so friendly, service perfect! The hotel is a very beautiful typical japanese hotel, very clean, great onsen, perfect location near the beach. It was a wonderful stay and I really recommend this hotel!
Hyeogsang
6.0
/10
Reviewed 432 week(s) ago

Expedia Group verified review

호텔이 오래되었고, 처음 배정받은 다다미방에서는 담배냄새가 많이 났습니다. 그래서 교체요청을 했습니다. 블로그에 나와 있는 것처럼 음식도 그다지 인상적이 못하였습니다. 전반적으로 몰락하는 온천마을의 느낌을 받았습니다.
ching kit ricky
10.0
/10
Reviewed 439 week(s) ago

Hotels.com verified review

Excellent service and great food. The sand bath is a good experience .
Verified traveler
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Excellent dinner and very nice service.
ZHOU
icon-Leisure
Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Everything was just wonderful!
CHOONBAE
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

직원들의 서비스, 시설의 편안함과 아늑한 분위기, 맛있는 카이세키와 아칭 식사등 어느것 하나도 흠잡을 데가 없는 멋진 료칸이었습니다 특히 료칸 모든 직원들의 훌륭한 서비스에 감사드립니다
タカノブ
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

特にありません。 とてもよく対応して頂きました。
Kimiko
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

生憎の雨でしたが駐車場に着くと直ぐに傘を持ってお出迎え。ウェルカムドリンクはアルコールあり。静かでゆったりと過ごせる空気感、チェックインから期待がたかまりました。食事も良かったけど、担当のスタッフの心配りが何より最高でした。私が左利きな事に気づいて食器の置き場所をさっとかえたり、買いたいお茶の情報をメモして帰りに手渡してくれたり。上辺だけで無いおもてなしに感動です。
Emi
10.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

風情のある素敵な旅館でした。食事もおいしく満足です。ちゃんと個室に案内していただき、懐石料理のお食事です。夜も朝も食べきれないくらいのボリュームでした。 お部屋は純和風の畳のお部屋で、夕食の間にお布団を敷いていただき布団で休みました。夕食後にはぜんざいの差し入れもありました。 温泉は大浴場と、貸切風呂が2つあります。貸切は1時間3500円と最初は「別料金なのね」と思いましたが、中に入るとテーブルとソファがあり、トイレ洗面所つき、、冷蔵庫にはミネラルウォーターもありとお値段に見合ったサービスがあったので、結果的には高くはなかったと思います。 こちらには砂風呂はありませんが「砂楽」までは歩いて3分程度なので、ホテルからタオルを借りて浴衣で行けますので、特に問題ないかなと思います。 従業員の方は外国の方もいて多様性を感じました。
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RAINBOW
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

服務非常貼心,晚餐和早餐水準好極了!令人回味
mayumi
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

先日お世話になりとても楽しく思い出に残るひと時となりました。若い接客の方もとても気持ちのよい接客でした。 お料理は食べきれないほどの量で 特に夕飯は100点満点!もう一度食べに行きたいぐらいです! 残念なのはお部屋の 洗面所にも部屋にもテッシュがなかったこと。 鼻をかみたくてもなかったです。あとお部屋にある浴室が 半端ない臭さ。気持ち悪かった。温泉があるので利用しないとおもわれていたのか 汚くてビックリしました。 足を洗いたくて入りましたが たぶんお掃除されていなかったように思います それなら 利用中止とか書いてほしかった。だからお部屋は星印は少なめです
Number of reviews per page
20
40