Overall Ratings & Reviews Majestic Mirage Punta Cana - All inclusive

We are repeat customers of Majestic Properties but this will be our last time staying with them. Staff and food were great as usual however our room did not meet our expectations of Majestic. We were placed next to the loading bay behind the late night entertainment center. Our children were kept up late with the nearby loud music and then the large delivery trucks would show up a few hours later a 6am everyday. When we informed the front desk, they were not willing to help with the situation. We asked if another room became available to transfer us, and they never attempted to reach back out to us again even after multiple attempts on our part. It a shame they treat repeat customers like that. I reached out to customer service after our trip and before I wrote this review. Still haven't heard back from them. The Majestic brand has gone downhill since we started staying with them and theres no evidence that they are trying to improved.

Everything was great

Very great property with lots of facilities

The staff was fantastic. Everything was also very clean. Food was great.

Todo me gustó exelente servicio todos los trabajadores y los animadores son super amables

Our stay at Majestic was great!. The resort is very nice and clean. There are some signs of wear, especially in the rooms and the attention to detail is lacking for a 5 star resort. The room size and layout was amazing, however. We had a few hiccups on check in that had to be worked out and did not get into our room for 3 hours after arrival. It all worked out in the end with a great relaxing vacation. Staff was really nice, except, for some reason the restaurant waiters. They acted like they were being bothered to take our order. Our butler, Wilber, was awesome and even surprised us for our anniversary with a special room decoration. Food was mostly good, with the buffet being the least appealing. The daily beach barbeque was amazing and ended up being our lunch almost every day we were there. We did enjoy the spa and it was fantastic! The beach was picture perfect!

The staff and services

This was our first time in the Dominican Republic and the Majestic Mirage was an incredible place to stay. It’s clean and beautiful. The staff makes you feel like family and they go out of their way to make sure you’re enjoying your time and experience. We had a wonderful time and are considering coming back to get married at the property. 10/10 recommend!

Our concierge Isidro was awesome. He really took care of us the whole time.

We had a wonderful time during our stay, the resort is very well maintained and the service is top notch. We got blessed with the BEST butler (Gridel) who was there for us every step of the way. He made every aspect of the trip so convenient, from check-in to check-out. We will miss his big smile and never ending positive energy! The staff is really what makes this resort so special. Everybody is incredible nice and helpful, from bartenders, housekeeping and dining staff. The nighttime entertainment was fun, specially the circus with amazing acrobatic acts! We stayed in the family section with our 2 teenagers and had plenty of opportunity for pool, beach, excursions, and relaxation. We did the buggies and the ATV, and though we had to get used to the Dominican minutes with long wait times, we were glad to break up the days with some fun off the resort. We struggled a little with all the sales folks on the beach, and at the excursions. Everywhere you turn somebody wants to sell you something like jewelry, cigars, toys, photos with parrots etc. We learned with time to just say no right away but some can be quite pushy and it got uncomfortable a few times. Overall we highly recommend this resort!

Amazing service and the food was fresh and presented very artistically. The staff was happy to help with a smile. I've been to dozens of other resorts in the past and Majestic Mirage was by far the best ever. I highly recommend them.

Fantastic all around

Everything was absolutely wonderful. I’d definitely return to the resort.

We spend 6 lovely days in the resort. Hospitality was great, everyone was friendly and knowledgeable. I would definitely recommend The majestic Mirage to my family and friends. There is one thing they can improve in, waiters need to be aware when someone is filming at a show… not to cross right in front… the waitress passed a total of 5 times right in front of our table where I was recording a performance. I understand she has a job to do, but she could have easily go behind our table without having her in my shot. So just be aware of people recording.

Lovely hotel - we had a suite with an outdoor jacuzzi. Nice stay with the family with seperate areas for 18 Good entertainment and the staff went out of their way to ensure you had a great time.

The resort was good, however noisy. The resort staff was pleasant and all would great you respectfully. The food was mostly good, especially at the French restaurant. The staff was accommodating and helpful with setting up excursions and transport. The music on the beach was excessive in the evenings. The room was tidy, however appeared to be a bit outdated.

Majestic Mirage is a pretty nice resort. My family had a great time

El majesty Mirage es muy tranquila. Todos los trabajadores muy atentos Y serviciales un hotel que cuida mucho la limpieza y la atención de los huéspedes

Super clean, good service, great night shows- we loved it!

The cleaning staff were absolutely lovely. There are a few things that could be added to make things even better. Like, brick pavers from the patio to the pool, not doing much damage to the grass. Also, each guest should absolutely be introduced to the app for Majestic. We were not told of it, and found it the 2nd to last day we were there.