Room looked exactly like the pictures. My flight arrived around 1:00am and I reached the hostel at around 2:00am, and there was still someone at the lobby to assist me. Towels/blanket/pillow cover/bed cover can be changed everyday (if you choose it to be changed) but of course let's take the environment into consideration too. I stayed at the sharing room, there were 2 common bathrooms; one inside the room, and one outside, very very clean. They clean everyday. (And oh, they have a hairdryer too.) You can choose your breakfast (and all of them was nice, I liked their chicken pho, it was good) Wi-fi connection is good. Everybody is nice and friendly. It's near the Hanoi Train Station too, I took the bus from there going to Noi Bai airport, really really cheap.