Overall Ratings & Reviews Hotel Mezzo

Traveloka (111)
Other sources (32)
8.2
Very Good
From 111 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.2

Meal

8.0

Location

8.1

Service and Facilites

8.0

People often mention about Hotel Mezzo
All
Accessibility (2)
Bedroom (2)
Bathroom (2)
Staff Friendliness (1)
Check-in/out Time (1)
Room Space (1)
Soundproof (1)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Hotel Mezzo

Number of reviews per page
20
40
Customer reviews
Sold M.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
You have to pay more if you bring more children.
Translated by Google Icon
See original
Find this review helpful?
VIGILANTE
icon-origin-TRAVELOKA
8.8
/10
Reviewed 49 week(s) ago
very good and it's really fun, it's really delicious
Find this review helpful?
serena t.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 98 week(s) ago
Good a beautiful and the comfortable when was to sleep:).
Find this review helpful?
Profile Picture
TRY H. S.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 104 week(s) ago
Hotel location also strategies, area was also good so many restaurant etc. But my room so noisy I think need to improve the soundproofing from windows. Room floor 3 (310) but the room actually ok clean and spacious but sound from street from window. And misscom about payment (foreigner tourism tax or fee) when I'm booking I believe and I guess alredy pay include by apps payment cause I choose the foreigner option and then continue the payment and when I check in the reception charge me the fee tourism 10RM/day for 3 days. I show the payment but no details specific (already got clear information when I'm complain to apps Customer Service, thank you) What made it a real problem was because before I booked another hotel in Kuala Lumpur that I booked via apps, the tourism tax had already been paid straight away, including the hotel payment. Makes me think? The reception playing at me or what. But everything already clear. This is base in my experience, hopefully my experience and feed back can be use for Improvement for good in the future. Thank you 👍🏻.
Read More
1 people find it helpful
Profile Picture
Tran T. T. L.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 104 week(s) ago
Nice and friendly staff. Good price and prime location.
1 people find it helpful
Jessica
icon-origin-TRAVELOKA
8.5
/10
Reviewed 112 week(s) ago
Good price with quite decent room but for room clean up you still need to tell receptionist to ask the cleaning staff because if you just hang the card in front they won't clean it for you, it happened 3 times when I'm staying here for 1 week, there ' s kopitiam, porridge and fried rice store nearby, also a famous char siew yoong that you can visit just by walk around 8 minutes.
Read More
1 people find it helpful
Accommodation's Reply
24 Oct 2023
Dear Guest, Thank you for your review. We are glad you've enjoyed your stay with us and thank you for letting us know about the housekeeping oversight. We will look into it and make improvements. Sincerely.
Irma S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 142 week(s) ago
Hotel yang cukup nyaman dan bersih, I like it very much 🥰
Find this review helpful?
Accommodation's Reply
02 Apr 2023
Dear guest, Thank you for your review. The cleanliness and comfort of our guests is our priority. We are glad you enjoyed your stay with us. Sincerely
Translated by Google Icon
See original
Vasanthakumar
icon-origin-TRAVELOKA
8.5
/10
Reviewed 148 week(s) ago
Good service and very convenient.
Find this review helpful?
Accommodation's Reply
16 Feb 2023
Dear Guest, Thank you so much for your kind review. We are glad that you've enjoyed your stay with us and our services meet your expectations. We welcome you back soon. Sincerely.
Azrul
icon-origin-TRAVELOKA
6.9
/10
Reviewed 181 week(s) ago
Booked deluxe king. Room is comfortable. The only con is the noise from the main road. Asked for no-window room but not available. I was given room with window facing away from the main road but the noise is still obvious. Had a hard time to get good sleep. If you gonna stay with infants, you might want to reconsider.
1 people find it helpful
Accommodation's Reply
24 Jun 2022
Dear Guest, Thank you for your feedback. I'm sorry to hear of your experience and apologize that for not having any non-window rooms available for you that night. We are more than glad to reserve a non-window room for you when requested in advance during your next stay. Regards.
Amber T.
icon-Medical
Medical
icon-origin-TRAVELOKA
9.7
/10
Reviewed 304 week(s) ago
Clean and convenient place to stay.. Easy to get food nearby and 7/11 just next door. Service is good and staff are friendly. Stayed here more then 5 times already for course and presentation purpose at ukm. Thanks for the free room upgrade.. 😊
Find this review helpful?
Accommodation's Reply
18 Feb 2020
Dear Ms. Tan, Thank you very much for your splendid review of our property. I am glad that you've enjoyed your stay here whilst attending to business at UKM. We are delighted to be at your service and welcome you back again soon. Best regards, Manager
Amber T.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 351 week(s) ago
Room is clean and comfy..location is great too! Staff is nice and helpful with fast check in..Got free upgraded to deluxe king room! Thanks! Definitely will stay again..
Find this review helpful?
Hasnizah Z.
icon-Family
Family
icon-origin-TRAVELOKA
8.8
/10
Reviewed 356 week(s) ago
Nice hotel with nice receptionist.
Find this review helpful?
Tang W. K.
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 370 week(s) ago
Overall is good if you required only a comfortable and clean room. Car park space is limited.
Find this review helpful?
Yee L. L.
icon-Shopping and Culinary
Shopping and Culinary
icon-origin-TRAVELOKA
8.5
/10
Reviewed 374 week(s) ago
overall this hotel is ok..only receptionist a bit blur
Find this review helpful?
Mohd N. S.
icon-Medical
Medical
icon-origin-TRAVELOKA
8.5
/10
Reviewed 378 week(s) ago
Reason of stay was because of visiting relatives at University Kebangsaan Medical Centre (HUKM) which is about 3 km away but conveniently only one main road. Took up the family room and the room is spacious. Has fast internet speed and close proximity to MRT station and Sunway Velocity Mall. The service is ok the only setback is the limited parking space I guess. By the way there's no cafe or food served in the hotel but they're plentiful restaurant (non halal) nearby.
Read More
1 people find it helpful
Amber T.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 381 week(s) ago
Clean and tidy room..I had a pleasant stay here.
Find this review helpful?
WAFA MOHD AZIZAN
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
8.5
/10
Reviewed 387 week(s) ago
Situated by the busy roadside. Next to 24/7 convenient shop 7-Eleven. Walking distance to petrol station, Petronas. Chinese restaurants nearby. Spacious accommodations provided. Near Ikea Cheras, Sunway Velocity, My Town, Jaya Jusco, etc. Also nearby Maluri LRT station but not recommended to walk to the station.
1 people find it helpful
Kanvas K.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 389 week(s) ago
The room is very good. However, the next day suddenly the room had a blackout at 6 AM in the morning and we need to wait about half an hour before it's back to normal again.
Find this review helpful?
Mashita Mohd Nin
icon-origin-TRAVELOKA
8.5
/10
Reviewed 396 week(s) ago
Clean, no noise... in general, comfortable!
1 people find it helpful
Loh Kha Yoong
icon-Romantic
Romantic
icon-origin-TRAVELOKA
8.5
/10
Reviewed 402 week(s) ago
The room is clean and the shower is good. I like the little chilling area they have in the middle of the hotel.
Find this review helpful?
Number of reviews per page
20
40