Overall Ratings & Reviews Hotel Royal Palace

Ok

The room is just okay but very dated. In three days there wasn’t anyone on the front desk to get information. I didn’t sign in or out of the hotel. I felt bad for the one woman who seemed in charge of breakfast, cleaning and making up of the rooms as it was just her and no support .

Booked it based on the fact it shows up as a short distance from the main sites in the city. Once we were there it was not. Anyways the www connection was atrocious from day one then the staff did all they could do to help. Very helpful staff though. Oh the beds were really hard. In hindsight you should book further out as taxis are so cheap. You can get better hotels. It’s a shame as the staff were amazing!

It’s a very nice place to stay in Samarqand. The staff are friendly and very kind. Every morning there is delicious break serves! There are also several shops where you can buy snacks and drinks/ there are some really nice restaurant near by as well. I highly recommend to all!

We could not stay in this hotel, strong humidity smell, air conditioning not cooling, reception was not attended.

3 starts Hotel and it was closed and we searched for the staff to open the main door. However, staff were very nice people ( family business). Location was good.

The hotel was a bit too run down and in need of some repair. The hallways were pitch-dark in the evening. The front doors were closed and locked when we returned from dinner. We had to get the nearby shop owner to send someone to let us in. We requested “breakfast to go” and documents ready, as we had an early train. We were given a bag of crackers and cookies for breakfast and had to depart without documents.

Every thing was OK but the clerk at front desk tried to extort 26 USD for a stupid reason(Samarkand special tax). I showed him my payment recipe from Hotel.com.

Staff are friendly and helpful. The location is pretty good with a park nearby and many supermarkets. It's also possible to walk a distance to all the important sights in Samarkand from this hotel. That being said, the room's facilities are pretty faulty. The air conditioning did not work well. The hot water is non existent and I had to endure freezing cold water during my showers in the evening. The multi-USB charging port is an amazing idea.

Great property!!! Clean, greatest location and staff are very nice I will recommend to anyone who visits Samarkand!! You will enjoy in this location. Thanks, Diana

Bed is too hard, breakfast not good

basic hotel, keep your key-card at the lobi. Also , be note that prices in hotels.com not include the city tax good WIF, every day cleaning

It is a good hotel for the price. The staff are very friendly and ready to help.

Check in was easy, staff were friendly, the room was spacious, the property is within walking distance of all the local sights, and the staff were helpful getting a taxi at 3:00 a.m. Downside: showerhead needs fixing, the toilet needed adjustment, and there was a bad odor. Still, I recommend it.

Good staff,clean and comfortable room.and breakfast was also good.

Good place to stay, centrally located, friendly staff, close to city attractions.

The hotel is a minute from Shir-Ali Navoi Park. A pleasant and beautiful park to walk and enjoy the beauty of the weather in Samarkand. The breakfast is good and fresh food and fruits. Staff are friendly and helpful and they help anything we needed. However, Hotel looks old even though it is claimed to be a few years old! They can pay more attention to the cleanness and provide proper double/queen/king bed room. They put two twin beds together for a couple which is very inconvenient! Also, hey can make some effort to improve their blankets.

The location of the hotel was very convenient - just a short walk from the Registan and close to lots of amenities. The staff were excellent and spoke Uzbek, Russian and English very well. They were very helpful with arranging transportation too. However, the rooms themselves were really not the standard I would expect for the price. My room had one 'window' for ventilation but the window opened onto another wall so there was no natural light in the room at all! The worst part however was the beds. I am a pretty light person yet every time I moved (even slightly) in the night, the whole bed would rock and shake. It was so squeaky that it woke me up on more than one occasion and the mattress was rock hard, making it virtually impossible to sleep for more than an hour or two at a time. Despite the location and the staff being excellent, I would probably not return due to the lack of sleep and light.

NEEDS SOME SPRUCING UP. NO LIFT. ACCOMMODATING STAFF. PITIFUL ROOM LIGHTING

The hotel was comfortable and pleasant. It was a long walk to the major attractions in the city but taxis are plentiful and cheap. Just a couple of doors away is a great supermarket that had tasty prepared food and everything else we needed.