The check-in person was very nice. The room I went into was disgusting and extremely dirty. The smell was so bad that my asthma was triggered immediately. The room looked nothing like the images posted. I left right away and told the clerk, who said he would inform my request to refund and never heard back. Expedia tried calling several times also to no avail. Oh, there is an adult superstore right next door as well. The exterior grounds looked very nice but the rooms definitely need to be cleaned and updated.

Our stay at the Beaucatcher is as wonderful! The gentlemen at the front desk was so nice and always available when we needed. I’m going to miss the great quality sleep I got in that king sized bed. Asheville is still recovering from flooding but you could tell this little hotel was doing what they could to provide a top notch experience. We will be back!

Average property with a few room issues. Great staff.

Stayed for quick overnight en route to a vacation. We wanted to patronize a local hotel to help Asheville business. Our stay was only “ok” - I expected better after reviews. Pros: cute retro hotel, front clerk was pleasant, decent location, comfortable bed, nice soaps. Cons: the WiFi /TV didn’t work, no phone to call the front desk, no breakfast until 8:30 AM, also noted was a small amount of mildew on the shower curtain and a hair in the tub that wasn’t mine. Fine, not great. Clean- ish, could be better.

It was okay. This business is still recovering from Helene damage, and it shows. There were odd spots on the ceilings and damaged furniture. Our sheets had stains on them. Then when we got for replacements the stained sheets, the replacements had holes in them. The staff was very kind and apologetic.

Was disappointment with the room i was given. very dusty, all towels were dirty, and the AC did not cool. The gentleman at the front desk was great! he was able to get me a room by the time i got back from my event. the new room was better.

BEWARE This property looks cute from the outside but once you get your room things go down hill. Our room was disgusting with mold in the sink and on the shower liner. There were stains on the curtains and on the bed sheets. We didn’t receive a do not disturb door sign or any general room service. On our last day we brought these issues to the manager’s attention (we didn’t notice the stain until then because they hid it by flipping that side to face the flat sheet) who did not care or give us a call back. We were told that room service has to be requested even though their welcome email explicitly states that general room service is supposed to be daily. We were also told that they put stained sheets on beds as long as the stains don’t smell bad after they wash the sheets. This is extremely unacceptable and disgusting. The beds were horribly uncomfortable. You can feel the springs of the bed in your shoulders and back and the pillows they provide are flat and twin size even though we booked a king sized bed. We actually had to go to Walmart and buy our own pillows just to get decent sleep. Please do not waste your money. They rent this place out to people by the week as almost like an “apartment”. Our neighbor had a cat and played video games all day every day loudly. We could hear him cursing at his game because of how thin the walls are. His favorite word being the f bomb. Not a family friendly facility.

nice people

Terrible, was forced to book accommodations elsewhere

This stay was completely disappointing in that I was unable to stay there at all; they lost half of the rooms I booked for my party and refused to fix it at the front desk. I had to leave and stay elsewhere.

I've

Good

I would recommend removing this property from your list. I paid for the weekend and had to get a separate hotel so had double the charges.

Nice spot to relax. Beautiful patio with balcony that over looks it. Room could have been cleaner as we found an empty water bottle in the shower.

The hotel was great all around. Very comfortable bed and everything was clean and nice. The staff was very nice and accommodating. I would definitely return.

Stayed a night... Room was clean... Nice furnishings... Attentive staff

Great stay. Motel was very clean and comfortable, also very aesthetic. The hotel manager was awesome. Not only did he check us in, he also worked as the head of maintenance, house keeping, and chef for the continental breakfast. Would highly recommend this place for anyone visiting Asheville!

The establishment canceled the stay the same day without notifying me (they claim to have sent an email that I never received) neither me nor hotels.com with whom I had made the reservation and who therefore was also unaware. I suspect them of overbooking and of only favoring customers who have paid in advance (not those who, like me, chose the "pay upon arrival" option). In short, I favored the Holiday Inn just nearby, which is much more professional and larger.

Not sure why this motel gets such good reviews. Perhaps people are so pleased with the low cost of staying here that they are willing to overlooking shortcomings? On the plus side, the bed was comfortable and the noise from the busy nearby road decreased significantly after about 9 pm. My primary issue with this motel was cleanliness. First of all, there was a strong smell of cigarette smoke in the bathroom. Fortunately, the smell was mostly confined to the bathroom, but it was pretty unpleasant. The small TV in the room looked like it had been wiped with a wet rag and then left to dry. The TV screen was streaked with water spots and there was something splattered on the screen that hadn't been cleaned off. The patio door windows looked as though they hadn't been cleaned in a year or more. I appreciated the low cost of this motel, but there were too many issues for me to recommend it.

Convenient, quiet, comfortable, nice gardens and outside patio. Easy parking right outside the door.