Overall Ratings & Reviews The Waterfront Hotel Kuching

The staff was very friendly and accommodating. My daughter enjoyed the pool so much! It was an enjoyable stay with The Waterfront Hotel. Highly recommended!

A very strategic location, close to Chinatown, Little India, and tourist attractions. The mall is just a stone's throw away.

friendly service, super clean room, epic room atmosphere. Thank you, will definitely come here again

The best stay ever. The environment was pleasant and welcoming. Both check-in and check-out were professionally handled and easy. I highly recommend this hotel because of its clean and comfortable rooms, top-notch amenities, and attentive staff.

This hotel is directly in front of carpenter street. Walkable distance to riverbank! Excellent room cleaning service and staffs are very friendly! I love their breakfast, especially the sarawak laksa! Yummy with fresh and juicy prawn! Highly recommend!

Club room was great- exclusive check in/out, next to Plaza Merdeka, a mall. Walking distance to the waterfront. All staff were friendly. Our view from room was the prominent Dewan Undangan Negeri Sarawak. Watched water and fireworks show, sunset and sunrise from our room that has tall window.

1. The staff was very frienly. 2. Easy to access shopping mall, Waterfront and many more tourist attractions. 3. Variety and delicious foods during breakfast

Good day, can you please send me via email my official receipt name moh barmm.

Selesa sangat dekat waterfront kuchg ...nak soping pun senang ..terbaikk

Good value for money. Great area and nearby shopping areas and city attractions.

One of my family's favourite hotels and the 2nd time I booked it. When I enter the room, my 1st impression is the cleanliness of the room and toilet. That is my first priority if I booked a hotel. My room was on the 9th floor and from my view of the city, can see traffic jammed everywhere. Actually, I booked a room of the wrong type and should book Deluxe Twin but I booked Premier Deluxe Twin Family which that room suitable for a big family of 6 people! 🤣 bed is so big for me. No wonder the receptionist ask a confirmation type of room. Check-in 2 person but booked family room. 🤣 But luckily for me I got a discount through the app, which means I paid cheaper than what I expected price actually and no breakfast included. (The app now do room promotions discounts until 50 %) Better than other agents' prices and I recommend booking through this app! 😝 The amenities inside the room are complete and all adequate, the size of the room is very spacious and large. So for a big family, I recommend booking this type of room and no need for an extra bed. The receptionist staff service is very professional and friendly and close to Plaza Medeka mall and Waterfront Kuching. Easy to food hunting nearby walking distance. Overall I'm satisfied and worth paying for a short trip! ⭐.

All facilities are in a good conditions, comfortable & clean. But there is one thing I would like to comment, there 's quite a lot of ants on the wall. Please take the necessary action. Thanks.

Fast check in and very friendly staff. I love the pool, but a bit frustrated as my kids can't swim at the pool. The pool was close because hotel had function at the evening. Next day the they managed to swim.

Great hotel best cleanliness maintained room excellent.

Hotel in tgh2 city and the best shopping mall in building je. Very strategic2. 3x come to kuching, children will request the same hotel because the room is very comfortable and what is our best activity to shop xperlu get in the car just walk jer. Very clean hotel and I shared 5⭐⭐⭐⭐⭐ during my stay at this hotel. Breakfast pound a lot of delicious menus. Walls who want a place close to everything can sit here. Recommended sangat2.😍

Hotel staff is friendly but the process to check in taking too long. We arrived at 3.30 pm but only managed to get the room at 6pm. The hotel staff gave us late check out at 2pm only. Our room view is good - river view. But my room has faulty toilet door, hallway light not functioning. Shower head not functioning well too ;( Breakfast - the line to queue was too long due to understaff in the restaurant. 1 staff to assist 2 stations ;( The choice of food also not satisfying. However my check out experience is good.

I highly recommend this hotel because is located in strategic location ...

Great location, really pleasant and clean rooms with an awesome view, but the thing that makes this such a good place to stay are the staff. All of the people are incredibly helpful and generous with their time and advice.

the place is nice and great location. However, the staff at the swimming pool facility is quite rude. Only swimming suits are allowed to swim at the pool but the staff can tell nicely or write a big notice saying only swimming suit allowed. But the way the staff tell people that you can't swim at the pool is quite rude for me. And the water at the swimming pool are too cold. Other than that it was an ok experience.

Nice place, nice location, nice room and nice service. Only I am very unsatisfied with the lift. Too slow and need to wait few round only can ride. Mostly is full.