Overall Ratings & Reviews Hotel Vitorina

Staff were helpful. What was advertised on your website and reality was different. There two pools on the website (one adult and one for kids). Reality: one pool and there was no ladder. It was very hard to get out and into. There was no elevator, so you had to walk up to the 2nd and 3rd floors where the rooms were (no banisters). Bathroom smelled bad (from the drains?). Shower had low water pressure. Overhead fan was noisy on lower settings.

Location perfect

A

Great place to stay

Great hotel within walking distance of the main plaza. Very convenient. Comfortable room and bed and a great shower.

Great place . Classic: Unique . Fabulous view

A beautiful old building that used to be industrial. Fully renovated a few years ago. Rooms are comfortable if sparsely furnished. Within a few minutes of the historic district. A good budget option to fancier properties. The staff is OUTSTANDING, polite and extremely helpful

checkin was very pleasant. the beautiful was beautiful and well located. Would stay here again!

Excelent service and place.

Cool building, helpful staff Road noise a problem due to poor fitting windows Poor proper ventilation made room very stuffy AC unit kept tripping breaker and did little to change room climate very basic amenities in the room, though the room itself was comfortable and spacious.

over all for the price it was ok. room was clean. bed was comfortable. i just wish that they had air conditioning. the room was quiet warm i had a large window in my room but it doesn't help if it had no screen.

Room with a view to downtown Atlixco and popocatepetl. But extremely rustic. No breakfast included.

Nos atendieron muy bien desde el principio, gran ubicacion y todo muy bien

Es un lugar histórico, agradable.

De noche es bastante oscura y solitaria la calle donde se encuentra. Un poco costoso para lo que es.

Like id.

Agradable por una noche

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Cancelé mis reservaciones porque no aceptaron mi firma de pago con la que había reservado.

En general la atencion es amable, pero el hotel es antiguo y los servicios lentos, le falta remodelacion, no hay elevadores (nos comentaron que por ser pueblo magico) pero el hotel no tiene un sistema de registro rápido, ese dia teniamos un evento a las 20:00 hrs, y tardaron demasiado en el registro; la habitación estaba limpia perooo el baño no tiene ventilación y olia feo la recamara; esta en una calle obscura y un poco lejos del centro, entonces por seguridad debiamos ir a rodos lados en auto.