Beautiful hotel, very close to Arequipa main square. The sun terrace/restaurant area is very pretty with flowers, hummingbirds & stunning views of the volcanoes. Housekeeping are wonderful, with fresh bedding & towels everyday, plus refillable glass water bottles. Quiet hotel, some music noise from nearby but not til late so no problem. Large supermarket only a few minutes walk. Our only issue was that the beds in the 2 roons we stayed in were quite hard, as were the sofas. But overall we would recommended Palla Hotel for a stay in Arequipa.