Traveloka (147)
Other sources (204)
8.9
Very Good
From 147 reviews
Provided by travelers on
Cleanliness
9.0
Room Comfort
8.8
Meal
8.5
Location
9.2
Service and Facilites
8.8
People often mention about Serene Beach Hotel Danang
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Staff Friendliness (10)
Surroundings (7)
Bedroom (5)
Distance to City Center (4)
Family Friendly (4)
Ambiance (4)
Room Space (4)
Bathroom (3)
Variety (3)
In-house Restaurant (3)
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Traveler Reviews Serene Beach Hotel Danang
Number of reviews per page
20
40
Customer reviews
N***n
8.5
/10
Reviewed 3 day(s) ago
I chose a VIP room but that night the electricity on the floor I booked went out several times but luckily it was always there. The room was nice and clean with a view of the sea. Will come back next time!
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Accommodation's Reply
29 Jul 2025
Dear Our Valued Guest, Thank you for taking the time to leave such a kind review, it is always a pleasure to read such positive comments such as yours. Rest assured that at the Serene Beach Hotel, we will continue working hard to create incredible and memorable experiences for our guests. We hope we will get a chance to welcome you in the not so distant future and hopefully make your next stay even better than the first! Thank You and Best Regards, Phan Thị Thúy Bình Front Office Manager
MC
Michael C.
Leisure
9.7
/10
Reviewed 4 week(s) ago
After 2 days rain, the sun came back, and the bathers to the beach.
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Accommodation's Reply
30 Jun 2025
Dear Our Valued Guest, Thank you for taking the time to leave such a kind review, it is always a pleasure to read such positive comments such as yours. Rest assured that at the Serene Beach Hotel, we will continue working hard to create incredible and memorable experiences for our guests. We hope we will get a chance to welcome you in the not so distant future and hopefully make your next stay even better than the first! Thank You and Best Regards, Phan Thị Thúy Bình Front Office Manager
DM
Duong M. C.
10.0
/10
Reviewed 13 week(s) ago
Receptionists Thuy Anh, Hien, Anh Huy are very nice.
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Accommodation's Reply
06 May 2025
Dear Our Valued Guest, Thank you for taking the time to leave such a kind review, it is always a pleasure to read such positive comments such as yours. Rest assured that at the Serene Beach Hotel, we will continue working hard to create incredible and memorable experiences for our guests. We hope we will get a chance to welcome you in the not so distant future and hopefully make your next stay even better than the first! Thank You and Best Regards, Phan Thị Thúy Bình Front Office Manager
DM
Duong M. C.
10.0
/10
Reviewed 13 week(s) ago
Receptionists Thuy Anh, Hien, Anh Huy are very professional.
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1 people find it helpful
Accommodation's Reply
06 May 2025
Dear Our Valued Guest, Thank you for taking the time to leave such a kind review, it is always a pleasure to read such positive comments such as yours. Rest assured that at the Serene Beach Hotel, we will continue working hard to create incredible and memorable experiences for our guests. We hope we will get a chance to welcome you in the not so distant future and hopefully make your next stay even better than the first! Thank You and Best Regards, Phan Thị Thúy Bình Front Office Manager
NT
Nguyen T.
10.0
/10
Reviewed 13 week(s) ago
Friendly receptionist, Bao Kha Van and Huy are very enthusiastic
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Accommodation's Reply
05 May 2025
Dear Our Valued Guest, Thank you for taking the time to leave such a kind review, it is always a pleasure to read such positive comments such as yours. Rest assured that at the Serene Beach Hotel, we will continue working hard to create incredible and memorable experiences for our guests. We hope we will get a chance to welcome you in the not so distant future and hopefully make your next stay even better than the first! Thank You and Best Regards, Phan Thị Thúy Bình Front Office Manager
D***g
10.0
/10
Reviewed 15 week(s) ago
New hotel with a good location and friendly staff.
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Accommodation's Reply
20 Apr 2025
Dear Our Valued Guest, Thank you for taking the time to leave such a kind review, it is always a pleasure to read such positive comments such as yours. Rest assured that at the Serene Beach Hotel, we will continue working hard to create incredible and memorable experiences for our guests. We hope we will get a chance to welcome you in the not so distant future and hopefully make your next stay even better than the first! Thank You and Best Regards, Phan Thị Thúy Bình Front Office Manager
NH
Nguyen H. T.
10.0
/10
Reviewed 17 week(s) ago
Receptionists Anh, Kha, Hien, Sang, Hung are super friendly. Will come back
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2 people find it helpful
Accommodation's Reply
10 Apr 2025
Dear Guest,
It is a great honor for Serene Beach Hotel Danang to be chosen as your accommodation during your trip. Thank you for taking the time to review and praise the hotel, this is a great motivation for all staff to strive to improve our services further.
We look forward to welcoming you back to Serene Beach Hotel Danang.
Best regards,
Phan Thi Thuy Binh
Front Office Manager
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NT
Nguyen T. T. H.
10.0
/10
Reviewed 17 week(s) ago
Receptionist Bao Kha Thuy Anh Kim Hien friendly
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2 people find it helpful
Accommodation's Reply
10 Apr 2025
Dear Guest,
It is a great honor for Serene Beach Hotel Danang to be chosen as your accommodation during your trip. Thank you for taking the time to review and praise the hotel, this is a great motivation for all staff to strive to improve our services further.
We look forward to welcoming you back to Serene Beach Hotel Danang.
Best regards,
Phan Thi Thuy Binh
Front Office Manager
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Guest
10.0
/10
Reviewed 18 week(s) ago
Receptionists Bao Kha and My are friendly. Kha supported me very enthusiastically. The room is beautiful and clean.
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Accommodation's Reply
29 Mar 2025
Dear Customer,
It is a great honor for Serene Beach Hotel Danang to be chosen by you as a place to stay during your trip. Thank you for taking the time to evaluate and praise the hotel. This is a great motivation for all staff to strive to improve our services even more.
We look forward to welcoming you back to Serene Beach Hotel Danang.
Best regards,
Phan Thi Thuy Binh
Front Office Manager
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H***h
10.0
/10
Reviewed 19 week(s) ago
The hotel is a bit old, the room facilities need to be upgraded. Plus point: the reception staff is always cheerful with guests even though they see you are very busy but still friendly. Thank you Thuy Anh and Van for your support during your stay.
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1 people find it helpful
Accommodation's Reply
25 Mar 2025
Dear Guest,
It is a great honor for Serene Beach Hotel Danang to be chosen as your accommodation during your trip. Thank you for taking the time to review and praise the hotel, this is a great motivation for all staff to strive to improve our services further.
We look forward to welcoming you back to Serene Beach Hotel Danang.
Best regards,
Phan Thi Thuy Binh
Front Office Manager
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SA
Salwa A. D.
10.0
/10
Reviewed 22 week(s) ago
I love my stay in Serene Hotel. Very friendly staffs Ms Anh and Ms My. The location is very strategic, right in front of the beach. Will come back if I visit Da Nang.
2 people find it helpful
Accommodation's Reply
03 Mar 2025
Dear Our Valued Guest, Thank you for taking the time to leave such a kind review, it is always a pleasure to read such positive comments such as yours. Rest assured that at the Serene Beach Hotel, we will continue working hard to create incredible and memorable experiences for our guests. We hope we will get a chance to welcome you in the not so distant future and hopefully make your next stay even better than the first! Thank You and Best Regards, Phan Thị Thúy Bình Front Office Manager
R***i
Leisure
10.0
/10
Reviewed 23 week(s) ago
Bao kha and quang, Thanks impressive
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Accommodation's Reply
25 Feb 2025
Dear Our Valued Guest, Thank you for taking the time to leave such a kind review, it is always a pleasure to read such positive comments such as yours. Rest assured that at the Serene Beach Hotel, we will continue working hard to create incredible and memorable experiences for our guests. We hope we will get a chance to welcome you in the not so distant future and hopefully make your next stay even better than the first! Thank You and Best Regards, Phan Thị Thúy Bình Front Office Manager
Nt
Nguyen t. m. c.
10.0
/10
Reviewed 24 week(s) ago
Receptionist Bao Kha is friendly and enthusiastic. Everything is ok.
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Accommodation's Reply
18 Feb 2025
Dear Our Valued Guest, Thank you for taking the time to leave such a kind review, it is always a pleasure to read such positive comments such as yours. Rest assured that at the Serene Beach Hotel, we will continue working hard to create incredible and memorable experiences for our guests. We hope we will get a chance to welcome you in the not so distant future and hopefully make your next stay even better than the first! Thank You and Best Regards, Phan Thị Thúy Bình Front Office Manager
sa
staffan a. v.
Leisure
8.5
/10
Reviewed 25 week(s) ago
Very nice place right on the beach
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Accommodation's Reply
09 Feb 2025
Dear Our Valued Guest, Thank you for taking the time to leave such a kind review, it is always a pleasure to read such positive comments such as yours. Rest assured that at the Serene Beach Hotel, we will continue working hard to create incredible and memorable experiences for our guests. We hope we will get a chance to welcome you in the not so distant future and hopefully make your next stay even better than the first! Thank You and Best Regards, Phan Thị Thúy Bình Front Office Manager
H***h
8.5
/10
Reviewed 27 week(s) ago
All good services. Receptionist Thuy Anh is friendly and welcoming. I have a little comment, I don't like the smell of shampoo and shower gel here, it smells like ginger and I don't feel relaxed. This is just my experience and I hope next time I come back to the hotel, I will change the type of shower gel and shampoo.
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Accommodation's Reply
29 Jan 2025
Dear Guest,
Thank you for taking the time to review us. We are deeply sorry for any inconvenience that may have occurred during your stay at Serene Beach Hotel Danang. We will take note of all your feedback and strive to improve our services for the better in the future.
We look forward to welcoming you back to Serene Beach Hotel Danang.
Best regards,
Phan Thi Thuy Binh
Front Office Manager
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Hạnh B.
10.0
/10
Reviewed 27 week(s) ago
Thuy My good I come back herre
1 people find it helpful
Accommodation's Reply
27 Jan 2025
Dear Customer,
It is a great honor for Serene Beach Hotel Danang to be chosen by you as a place to stay during your trip. Thank you for taking the time to evaluate and praise the hotel. This is a great motivation for all staff to strive to improve our services even more.
We look forward to welcoming you back to Serene Beach Hotel Danang.
Best regards,
Phan Thi Thuy Binh
Front Office Manager
See original
H***h
10.0
/10
Reviewed 27 week(s) ago
Thuy thuy my good I have good rooms
2 people find it helpful
Accommodation's Reply
26 Jan 2025
Dear Customer,
It is a great honor for Serene Beach Hotel Danang to be chosen by you as a place to stay during your trip. Thank you for taking the time to evaluate and praise the hotel. This is a great motivation for all staff to strive to improve our services even more.
We look forward to welcoming you back to Serene Beach Hotel Danang.
Best regards,
Phan Thi Thuy Binh
Front Office Manager
See original
H***h
10.0
/10
Reviewed 31 week(s) ago
The receptionists are friendly and professional, especially Thuy Anh, Phu Quang, My, and Hien.
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Accommodation's Reply
05 Jan 2025
Dear Customer,
It is a great honor for Serene Beach Hotel Danang to be chosen by you as a place to stay during your trip. Thank you for taking the time to evaluate and praise the hotel. This is a great motivation for all staff to strive to improve our services even more.
We look forward to welcoming you back to Serene Beach Hotel Danang.
Best regards,
Phan Thi Thuy Binh
Front Office Manager
See original
H***h
10.0
/10
Reviewed 33 week(s) ago
I feel very comfortable. Convenient location. Staff Thuy Anh, Kim Hien are very nice.
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2 people find it helpful
Accommodation's Reply
17 Dec 2024
Dear Customer,
It is a great honor for Serene Beach Hotel Danang to be chosen by you as a place to stay during your trip. Thank you for taking the time to evaluate and praise the hotel. This is a great motivation for all staff to strive to improve our services even more.
We look forward to welcoming you back to Serene Beach Hotel Danang.
Best regards,
Phan Thi Thuy Binh
Front Office Manager
See original
JZ
Julio Z. S.
10.0
/10
Reviewed 40 week(s) ago
I love this hotel. Staff is very lovely. Ms. Anh and My support me. They are friendly.
3 people find it helpful
Accommodation's Reply
04 Jul 2025
Dear Our Valued Guest, Thank you for taking the time to leave such a kind review, it is always a pleasure to read such positive comments such as yours. Rest assured that at the Serene Beach Hotel, we will continue working hard to create incredible and memorable experiences for our guests. We hope we will get a chance to welcome you in the not so distant future and hopefully make your next stay even better than the first! Thank You and Best Regards, Phan Thị Thúy Bình Front Office Manager
Number of reviews per page
20
40
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