Disliked - the pool was a bird bath. 20/30 pigeons used it as a bath every morning. I would not like to swim in that! Liked - staff were very attentive, expecially the breakfast team. They were excellent.

A brilliant stay with the family. The hotel provided a great breakfast. The hotel had two small swimming pools and a spa onsite. The hotel was in a good location, walkable to local restaurants. Taxis available outside the hotel. The hotel planned two day trips for us which we enjoyed. Staff were welcoming and always willing to help.

Spa was wonderful. Staff were very nice. Very pleased with my stay.

Perfect stay !!

Great hotel to stay at. Staff is very friendly and rooms are clean, big, and spacious!

Great Staff . Really top notch service from the front staff to the restaurant serves entire staff top shelf.

Room a lovely size and clean. Reception staff really miserable and unhelpful but the staff on the rooftop bar made up for it!

Very nice

Thanks all the staff! Very helpful! Special Thanks to parking guard

We had a great time at this hotel. It was convenient and right across the street from the Marrakesh tennis club. We felt very safe and the front desk people helped us get a driver to take us to the Medina. A very accommodating hotel indeed. It was comfortable and the food was decent

Very good hotel both room and beeakfast

Very nice hotel, great customer service, and the onsite restaurants were really good as well

Beautiful hotel and amazing staff

Very courteous staff and we were even able to check in early since our flight arrived earlier in the day.

Clean hotel, restaurant food delicious. Hotel staff, reception and restaurant staff friendly and professional. Very good hair dressing service. Duniya, thank you for your informative welcome.

Lovely stay, really enjoyed the time here

2*- amenities ( had to ask for bathrobe , kettle. Was sent out on day of arrival to out to local shop to get my own tea bags, sugar and long life milk.) kettle was provided thereafter. No shower cap, soap bar or cotton buds. I don’t think that I would classify this as a 4* Hotel. 2* Staff- 2 women staff at the desk sniggered and laughed whilst in conversation and this was related to Dounia(customer relations manager). She was polite and respectful of me and repeated my disability and a person travelling alone. Location- good I am aware that it is not Hilton as stated in response to previous reviews but I do not believe any training has been given and I hope that in reply the hotel will not reply the same.

Excellent hotel. Nice location, good food and excellent service.,,

Staff was friendly and helpful, great location and great breakfast options

The welcome was amazing. The staff person gave us her cell phone if we needed assistance. The rooms were luxurious. I know that one of the Tour Guides said the rooms were cramped. Cheaper ones may be small, I don't know, but a not costly upgrade brought much happiness. The 6th floor pool/bar lounging was exquisite. Breakfast was amazing and included. The buffet seemed endless, and the individually cooked omelets were wonderful. Location too was convinent.