Hot Water not working properly, elevators, no coffe, no water, room was hot,
Maria
Leisure Family
2.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Issues with hot water, low water pressure, room temperature was hot, they didn’t put coffe or water bottles
Sergio
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
All staff was very nice and helpful!!
Felix
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Excelente ubicación, rodeada de lugares de interes , zona muy segura
Alejandro C
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
It was just okay.
Maira
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Clean
Colin
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Great experience.
Erasmo
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Everything was perfect. 👍💯💪
Roberto
Family
2.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Expedia y Krystal Hotels me robaron mi dinero. No volveré a pisar este hotel no lo recomiendo para nada
Pedro
Leisure
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
I did not had breakfast at the hotel
Cynthia
Business Family
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Good surroundings, wishing walking distance to stores, malls, restaurants. There's a plaza right in front the building where you can sit to relax.
Frederick H
Leisure
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Very friendly, helpful, and competent staff. An unexpected benefit was the seeing the large flocks of parrots that roost in the area. The parrots congregate on the roof of a building next door to the hotel to drink water (condensation from the air conditioners?) in the evening and they are easily visible from the Krystal. The hotel management should find an ornithologist to identify the types of parrots and produce a guidebook. When I watched the birds there must have been at least 300 birds visible.
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Juanita Alejandra
Business and Leisure Family
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
I noticed some little issues
The bathroom need more clean up on shower and better showerhead,
Sheets could be newer other than that everything else good,
Near form restaurants and walkable distances
Isabel Azucena
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
We noticed the bar was never open this is inconvenient for us we always want to have some drinks in the evenings when we travel and pay for a hotel stay. unfortunately this time we never saw the bar open. Overall our stay was very pleasant the staff were very friendly and polite.
Karen
Leisure with Partner
4.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
todo el cuarto olía a drenaje, las sabanas olían feo, para el precio del hotel esta muy cochino
Joel
Business
6.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Hotel had a bad smell, carpet was dirty.
Carolina
Leisure Family
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Excellent stay! The hotel is in an outstanding location—close to everything we needed. The staff was welcoming, the room was comfortable, and the overall experience exceeded our expectations. Would definitely stay here again!
Jose Elias Miller
6.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Puerta caida, por lo mismo los seguros no servían, sillón con manchas raras, pocas amenidades en el baño, la caja fuerte se descargó y mis cosas quedaron adentro, teniendo que llamar a mantenimiento,