Overall Ratings & Reviews Best Western Hotel Jurata

The housekeeping staff is efficient and attentive. While breakfast is adequate, popular items were frequently unavailable. The policy permitting dogs in all rooms and the dining area may not appeal to all guests.

The pool staff was excellent

Generally all good

theoretically, the hotel is pet-friendly and the bowls in front of the reception desk were empty and unwashed for 2 days. Pets are welcome, but they are not allowed for breakfast and the problem is that they bark in the room. Bar: whysky sour served without protein (I can understand it) but the recipe didn't include Angostura - it's one of the basic ingredients, and the bartender was surprised. There are also positives: very nice cleaning service, comfortable rooms, good breakfast, fantastic surroundings - close to everything (beach, shop, bakery, outdoor pubs) if open.

Good location, friendly staff, Price of hotel a little above the standard for this season.

Beautifully-situated and pleasant property close to the beach. Well-maintaned and well -managed. One small drawback was uneven housekeeping, but otherwise we enjoyed an excellent stay.

property is missing elevator in second building not convinent otherwise great place to stay

Great hotel, well positioned in Jurata on the Hel Peninsula. Friendly staff that accommodated guests well, given the current Covid situation. No daily cleaning, but that didn’t matter for a few nights. Had a extra bedding charge on the account that we had to resolve on checkout that was slightly disappointing, but otherwise no complaints at all. Near the beach and a short walk to the pier and restaurants etc.

We loved large rooms, comfortable beds, great location, plentiful breakfast and large balconies. However cleaning of the rooms could improve. We stayed 3 nights and our room was not cleaned once. To be fair one evening we had No Disturb note.They clean rooms very late in a day- we came back after day out around 6pm and rooms were not touched, even though we put "Please clean the room" sign on. Our second room was cleaned only once in 3 days when we were out for dinner. Paid parking was a surprise too given the remote location.

Received excellent service from front of house staff who put in huge effort to sort out issue. Hotel clean and comfortable but very limited areas to sit and enjoy the weather- mostly around car park area.ok breakfast- nicely presented but not extensive.inky 1 table outside from breakfast room so a bit disappointing. Over all fine for mace to stay probably good fir families.

Great location, close to the beach. Room was spacious and clean. Beautiful pool, sauna and steem room. Restaurant is good and the breakfast has lots to offer. Recommend!

Great hotel, best location in Jurata.

Good location Free parking Delicious breakfast Good wifi

Had a very good stay. The hotel was comfortable and almost like a 5 star property (at least as per European 5 stars standards). Rooms and bathrooms are big, hotel has extra activities like bowling, foosball, ping pong etc. Beach is just about 200 meters from hotel. The only downside was that it is not very close to train station and with heavy bags (and no public transport in city), to and fro from hotel to station was a bit of hassle.

accueil froid mais bel hôtel calme confortable près de la gare et de la plage j ai eu un problème de porte intervention rapide et efficace

Fint, rent hotell! Stort minus var frukostmatsalen, otroligt högljutt och ingen möjlighet att sitta utomhus.

Bardzo fajny hotel, magiczne położenie, jedno z najlepszych na Półwyspie. Miła obsługa, pyszne śniadania, polecam! Miło się budzić w samym sercu nadmorskiego lasu sosnowego:)

Pobyt w hotelu super, pokoje czyste, łóżka wygodne. Jednak, aby opinia była znakomita, należałoby popracować nad obsługa, która ma się wrażenie pracuje "za karę". Na recepcji, jak i na bufecie śniadaniowym.

Hotel położony w przepięknym miejscu oddalonym o kilkanaście kroków od plaży. Śniadanie bardzo dobre i w czasie pandemii dobrze zorganizowane. Czysto i przyjemnie. Polecam!

Hotel w zacisznym miejscu godny polecenia dla osób ceniących spokój i bliskość z natura. Jednakże z roku na rok jest coraz gorzej pod względem wyglądu w obiekcie i dbałości o klienta. Lozka- zagłówki odrapane ,drzwi rozregulowane do takiego stopnia ze za każdym razem jezeli ktoś wychodził z innego pokoju nasze drzwi odskakiwały. Hotel zamawiamy ze względu na sauna,basen. Jednakże po przybyciu brak sauny suchej później brak sauny parowej katastrofa zaniedbania.Propozycja ze strony hotelu kręgle i rowery.Jednakze jezeli ktoś spaceruje godzinami i kilometrami to raczej nie ma ochoty na rower lub kręgle tylko na wygrzanie w saunie by odpoczely mięśnie tym bardziej ze w listopadzie dni sa krótkie. Ogólnie reasumując Hotel traci na swojej wartości. Kamery które zamontowano na parkingu by wpuszczać klienta niestety nie działają Osoba kompetentna i sympatyczna okazała sie Pani Anna recepcjonistka.