Overall Ratings & Reviews Hampton Inn Spring Hill TN

My wife and kids traveled with me for work. The pool was not in service the entire time. Otherwise, the staff was great and friendly. Hotel was clean

It was awesome from start to finish

All good except the design of the lavatory faucet controls were nearly unusable. ON/OFF and HOT/COLD were totally non-intuitive as to how they worked. Even by third day, I had trouble using them. All else good.

Lot's of dining options within walking distance

The staff has completely changed. The current staff is friendly and efficient, but I do miss the folks that used to work there as they new me by name.

Great location, near dining options

Very nice staff, especially the over night manager. disappointed that i heard footsteps in the room above.

Bed creaked

Checked in on May 2 for a wedding and checked out on May 3. The young man at the desk when we checked in was extremely nice and helpful. The room was clean and the breakfast on Saturday morning was excellent. After checking out on Sat. and driving several hours home I realized I had left a clothing bag hanging in the closet of my hotel room. I immediately called the front desk at the Hampton in Springhill to arrange for a relative to pick up this item as he was leaving Spring Hill on Sun. morning. The lady at the desk was not at all helpful and said I would have to call the next morning at 9am and talk to the housekeeping supervisor. I knew exactly where my item was but she was not willing to discuss it or help me. This is causing much inconvenience for my relative to have to wait until 9am or later to pick my item up. He had planned to leave Springhill early on Sun. and will now have to wait. This s NOT acceptable customer service.

Only place I stay while traveling on business in Columbia TN. The staff is always the best and the hotel is the best in the area. Clean, safe and absolutely wonderful!

The staff was very helpful the only issue was the toilet in my room didnt flush very well.

Very noisy room. Kids running on floor above at all hours sounded like ceiling coming down. Small rooms.

Super clean

Clean & comfortable. Thank you for keeping furnishings nice

The only thing was the hotel kept calling to confirm my arrival over and over

Everything was very nice & all our needs were met. The breakfast was delicious & well presented. The only suggestion I have for improvement would be adding an exhaust fan in the bathroom.

Very clean and quiet stay. Will likely stay here again.

Perfect for my family and incredibly safe area. Plenty of variety of dining and a shopping area as well. Only complaint is the door "chain" was loose, but the area was so safe we really didn't worry about it. Excellent food, very clean and fancy. Will be staying again in the future. thank you

Wonderful staff, especially the housekeepers and the front desk folks. Only stayed one night but will keep this one in my list of places to stay in the Nashville area. Had a problem with the door on first room and the housekeepers did their best to resolve it but it was a broken handle. Front desk upgraded me to a really super room. All in all, everyone at this Hampton Inn treats the guests like they're in a top tier Hilton property!

This property is in a great location! The staff was super friendly! The room was clean and comfortable. I dont have a single complaint! Great for business stays and family viaits!