7.2
Pleasant
From 105 reviews
Provided by travelers on
Cleanliness

6.6

Room Comfort

6.8

Meal

7.4

Location

7.9

Service and Facilites

6.8

People often mention about Queen Central Apartment & Hotel
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Bedroom (5)
Distance to City Center (3)
Staff Friendliness (3)
Wifi (3)
Room Space (3)
Surroundings (2)
Accessibility (2)
Family Friendly (2)
Ambiance (2)
Bathroom (2)
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Traveler Reviews Queen Central Apartment & Hotel

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Customer reviews
T***n
icon-Leisure
Leisure
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6.2
/10
Reviewed 3 week(s) ago
The first room was so bad, that I had to ask for another as there was no warm water in bathroom, poorly light as only 1 light work in the bathroom, they seen not care repair lights in either bathroom, livingroom nor bedroom (over 4 lights were broken). There was dirty and condom in closet as there never has been clean up. And the AC couldn’t cold the rooms at all. And the bedroom door sucks as I couldn’t close the bedroom at all. Not like in the pic at all. I got another room, more cleaner but still no hot water. Some lights work other dont. Poorly light in bedroom as only 1 light work. I told them to repair, the staff promises to do it but never got it done during my 4 days stay. No options for cancel so had to suck with it. Will never return there.
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Guest
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Staycation
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5.8
/10
Reviewed 16 week(s) ago
The room smells of cigarette smoke, which is very bad, giving me a headache. The wardrobe smells strongly of cockroaches, maybe they have nested there. Thai Van Lung Street is a busy street, vehicles pass by frequently, honking a lot, but the room is very poorly soundproofed, I can't sleep at night because the sound of car horns makes me wake up.
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T***g
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9.4
/10
Reviewed 20 week(s) ago
spacious, friendly, clean, central, convenient to travel
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1 people find it helpful
Accommodation's Reply
11 Apr 2025
Yes, thank you and I look forward to your return next time.
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Minh Q. T.
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5.8
/10
Reviewed 21 week(s) ago
Old room, very bad service, broken equipment. I really regret choosing this hotel.
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2 people find it helpful
Accommodation's Reply
11 Apr 2025
Yes, I am very sorry for your bad experience. We will take note and try to improve the above errors and hope you will still support us.
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Edo F. R.
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Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 26 week(s) ago
The location is strategic, close to the main area with restaurants, coffee shops, bars, massage parlors and nightlife fun. The staff is very helpful and friendly. The price is reasonable, but the bathtub is the plus point of all.
1 people find it helpful
Accommodation's Reply
17 Mar 2025
We appreciate your kind words and sincerely hope you will stay at our hotel once more in the future.
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Yesaya M. A. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 35 week(s) ago
I only stayed here for 3 nights, bringing my wife and 7-month-old baby. I did not expect the hotel/apartment room to be that big. It's rare to have a place where they also have a kitchenette inside. It's empty, but you can buy groceries, put everything in the refrigerator and cook. But hey, it's Vietnam. Unless you're staying for the long term, why would you be cooking? I chose this place because my wife needs to cook for my baby. Despite the place being exactly in the centre of the city and in front of the hotel there are many bars, it's not that noisy. Even my baby can still sleep soundly, add to that we got the room facing the main street. Anyway, it's a great place with great value. And, not to forget, all the front staff were kind and spoke English well. I'm really happy with their service. Will probably recommend my family to come and stay here next time.
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4 people find it helpful
Trinh T. D. L.
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5.0
/10
Reviewed 64 week(s) ago
The room was not like the picture, small, dirty, smelly and stuffy, to the point that I had to accept losing money and go somewhere else to stay.
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6 people find it helpful
Cut P. N.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 97 week(s) ago
I booked a 40m2 studio and took me to a 10m2 room. I said take me back to the 20m2 studio room that was written on the app as 40m2. I kept arguing that the room was 40m2 when it wasn't 20m2.. I changed it to a 55m2 room but in reality it was 35m2.. dirty room, old towels, no filtered water.. smelly.. broken air conditioner had to borrow a fan.. everyone booked. consider. 😡
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2 people find it helpful
Nguyen H. V.
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5.7
/10
Reviewed 143 week(s) ago
Tường mốc, kiến bò cả trên giường và phòng vệ sinh
5 people find it helpful
My Trà
icon-origin-TRAVELOKA
8.5
/10
Reviewed 143 week(s) ago
Phòng là 1 studio thu nhỏ nhưng vệ sinh không tốt, khách sạn đang sửa chữa nên rất ồn và nhiều người đi lại
4 people find it helpful
Thi T. H. L.
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6.1
/10
Reviewed 149 week(s) ago
Old hotel and old room, smelly room
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3 people find it helpful
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Nguyen T. T.
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8.4
/10
Reviewed 149 week(s) ago
In general, it's okay, the towel set up in the room is small, for 2 people, there is only 1 towel on the first day of check-in in the room. Laundry service is quite dirty. The location is located in the center, easy to move. The security guard is superficial, the hat hanging in the car is lost and just says that he doesn't know but doesn't care, the customer looking for it is found hanging in another passenger car No noise protection, still hear the noise of other rooms
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3 people find it helpful
Nguyen D. V.
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4.8
/10
Reviewed 164 week(s) ago
Shelf. The room is humid, unhygienic, dirty bedding, no drinking water, no bath oil.
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10 people find it helpful
Guest
icon-origin-TRAVELOKA
5.1
/10
Reviewed 168 week(s) ago
Old room, dirty and smelly, hot air conditioner, slow running water. No drinking water and no hair dryer, everything is old and broken
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6 people find it helpful
Huynh T. T. v.
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6.3
/10
Reviewed 168 week(s) ago
no water, no towels, slow hot water
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1 people find it helpful
Luong T. K. L.
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6.0
/10
Reviewed 169 week(s) ago
Utterly bad! Ants - paste - smell
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3 people find it helpful
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Duong N. T.
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4.5
/10
Reviewed 171 week(s) ago
The hotel is very bad, the equipment is old, has a musty smell, it is very noisy at night because there is a club next to it, the pillow is too low, dirty, the toilet is old, the water is weak, the heat is slow, there is no clear spring water. cabinet
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4 people find it helpful
Thi T. P.
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6.2
/10
Reviewed 173 week(s) ago
The soundproofing of the room is not good, if you are not used to the noise, please consider it! with old bedding...
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1 people find it helpful
Pham T. P. S.
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6.0
/10
Reviewed 173 week(s) ago
At first gave me a room that was not the same as when booked and when we complained and asked for the correct room, they said that the reason was not known who put the picture up. After talking for a while and after knowing that I was not a new or less booked, I changed it to another room with a larger room. But the blanket and bed sheet still have many stains even though they have been changed.
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1 people find it helpful
Trần T. T. A.
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5.1
/10
Reviewed 175 week(s) ago
I booked a high price room and booked 1 day early but the quality was not right compared to the price paid. I immediately received the uncleaned room, too dirty; After the exchange, I was given another room but it was smaller, there was no refrigerator, the floor was dirty, there was no table, chair and foot mat 😞 really disappointed. Unfortunately won't be back. I missed booking for 2 nights, so I'll be patient 😞
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3 people find it helpful
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