Overall Ratings & Reviews Hampton Inn and Suites St Louis/Alton

We had an excellent stay except for the fact that breakfast needed improvement and a couple of exercise machines were broken.

We also enjoyed the pool

We wish the pool was warmer !!!! The last 2 steps leading into the pool are STEEP !!!!!!!!!!!!!!!!! It was very clean and there were towels waiting on the backs of the chairs which was VERY convenient !!!

My persona stay was amazing.

Very nice and friendly staff. Clean rooms. Nice comfortable beds. Great shower with grab bars for elderly .

This is anice hotel. I have stayed here before. This the first time I was bothered by noise from a family and realized the sound insulation wasn't the best. The breakfast lady is n8ce.

Proximity to shopping was great

Loved the Hotel, iron must have been dropped in the past, point was broken and tore my shirt as i was ironing. Also we have a dually chevy 3500, was very hard to find anplace to park

All around, it was good. What I didn't appreciate was not being able to sleep in a dark room. Not only were only sheer curtains available to cover the window, but a two story parking light was outside & directly visible from the bed.

The room was spacious and quiet. The room seemed clean until I noticed my feet. The floors were filthy. A good carpet cleaning would help. The staff was great except for the Thursday morning breakfast staffer. We showed up one hour into breakfast time and there was no eggs ready, hard or scrambled/omelette. Coffee was lacking. I really love this hotel and we use it at least 2 times a year locally. I do hope a few things can change to bring them back to excellent service.

Like the exhaust fan in the bathroom.

Clean and in good shape

Nice, comfortable, clean room. Nice hotel staff. Only thing was the breakfast. Hot food, like eggs, breakfast meat, potatoes, biscuits n gravy ran out and took 15 minutes to refill. Lots of people waiting...I stayed 2 nites and it happened both mornings...was yummy though. Will stay again!

Superb

Chris at the front desk was professional, corteous, and helpful. Room was clean and comfortable. Would stay here again.

Nice and convenient to shopping, grocery store and resaurants. Bed amd pillows very comfy

The Staff were nice at check in and polite. The problem was that I booked 2 rooms 1 king and 1 with 2 queens. The rooms were confirmed with Expedia but we got 2 kings. Confronted the staff and was told that Expedia made a mistake on the rooms and asked me if we had a pull out bed. The room did have a pull out the was super uncomfortable. The staff advised me that the hotel was full up and could not replace the room so we were stuck. Not only was I lied to by staff about Expedia, but then when we got into the room, the couch looked like WWE Super Slam had just happened and found an empty rum bottle in what I think they were calling the wet bar. The room smelled musty and it was hot when we walked in. I have pictures of the bottle and the confirmation if you would like to see them. The elevators shook when moving but the breakfast was good if you like powdered eggs. I would go with the raisin bran! The hotel is located next to a busy intersection where you can hear bikes and loud exhaust vehicles take off from the light late night racing up and down the street. So not only did I not sleep much for 2 nights, my back hurts from the cross bass on the fold out bed. The price that I paid for these rooms I expected better and do not plan to stay at another Hampton Inn.

The only specific things I would like are pump hand soap, a pen and paper in the room, and the food was not great- fine, but got very repetitive quickly.

Great place nice pool, breakfast was lacking but theres a waffle maker. Good ac.

Terra was awesome very friendly