Overall Ratings & Reviews The Boathouse & Riverside Rooms

We had a fantastic staycation for my friends 60th Birthday the hotel was great lovely location, rooms where lovely and really clean, the staff where all really friendly nothing to much trouble. The food was fab and amazing value. The hotel decor is lovely and I will definitely be returning thank you.

Lovely spacious room which was clean and comfortable. Tasteful, themed decor with pleasant shower room providing soft and fluffy towels and toiletries. Lovely breskfast provided in the restaurant with very helpful and friendly staff. Would recommend for a stay in Chester due to perfect location by the river, yet close enough to the centre of the city.

Great hotel fantastic location

Very nice decor and friendly staff. Room was way too warm with no way of adjusting the heating.

Perfect stay, riverside rooms are lovely, staff are very friendly, loved having drinks in the beer garden on the river and breakfast was spot on!

We enjoyed our stay but felt that the cost was overpriced for the room we stayed in. Maybe because of the location the room price is high. We ate in the restaurant and the food was lovely

Gorgeous room with a view, modern decor with all everything you could need for your stay. Spacious bedroom amd bathroom. Restaurant very friendly and food was delicious.

Lovely little hotel with beautiful views. Relaxed and unique

Great spot by the river room to hot for us but enjoyed our stay

Unable to get tv in the room, staff came and failed. We did get a discount voucher for the restaurant, but still not really acceptable in this day and age.

Lovely accommodation perfect setting on the river and very central to city centre.

The room was spacious with a large comfortable bed, comfy duvet and pillows. Heating/air conditioning was easily adjusted to suit. Drinks tray was welcoming. Issues around maintenance : -Dark brown grouting within tiles over an area of 10 rows up from shower tray - Holder for ‘something’ was fixed to tiles with shower area. Suspect this could have been a dish of sorts to accommodate shower gel/hair products there - we had to lay these on floor - Perhaps I did not do sufficient homework on this property as we were taken aback to find the rooms fronting directly on car park. River views were restricted due to bar/restaurant building - Breakfast was generally good with hot dishes made to order. However the cold buffet table was poor with very limited fresh fruit, no bread rolls, cheese or meat. All staff friendly and helpful.

Excellent location next to river Dee and a ten-minute walk into Chester centre. Parking included. Lovely Grosvenor park at rear of hotel. Room basic but clean with hot shower and comfy bed. Included breakfast with plenty of choice. The staff were polite and pleasant. Lovely riverside walk.

Nice room, didnt eat in so cannot comment on food. Easy walking access to Chester Centre and Racecourse

Another brilliant stay so quiet and relaxing and tommorow was brilliant

Individual room with character as opposed to a chain hotel

Amazing place to stay very clean and comfortable will definitely come back here

Bed matrass stand needs cleaning dust on floor near patio doors fan needs cleaning

Great friendly place!

The hotel is situated at the side of the river Dee. Behind the hotel is the lovely Grosvenor Park. There's a pleasant riverside walk with cafés, eateries and boat rides etc. Our room was basic and clean with a large double bed and hot shower. Breakfast and car parking included in the price (our car was parked about 10 feet away from our room window). The staff were friendly and helpful. Its about a ten minute walk into Chester city centre.