Overall Ratings & Reviews Pearl River Hotel

Dear Ms. Huyen, Sincerely thank you and our customers for choosing the hotel as a place to stay when coming to Hai Phong, and thank you for taking the time to submit a review for the hotel. The hotel sincerely apologizes for not being able to provide the best experience for you and your guests during your recent vacation. Your valuable comments will be sent to the board of directors and relevant departments for consideration and finding solutions to improve service quality. The hotel hopes to have the opportunity to welcome you and your guests in the future with more complete experiences. Once again, thank you very much! Hoang Huyen Reservation Manager

Dear Guest, On behalf of the hotel management and staff, I would like to sincerely apologize to you for not being able to satisfy you as expected. If possible, we would like to contact you directly by phone or email to better understand the problem you are facing and provide a solution. We look forward to having the opportunity to receive your support in the future. Thank you very much! Hoang Huyen, Reservation Manager.