9.8
Exceptional
From 127 reviews
Cleanliness

9.8

Room Comfort

9.8

Service and Facilites

9.6

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Traveler Reviews Aoi Hotel Kyoto

Number of reviews per page
20
40
Top reviews
adam
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

A wonderful hotel. The cherry trees must be in bloom right now.
adam
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Amazing luxury hotel in the best possible location south of Pontocho and across the bridge from Gion. A huge room with a terrace and a sparkling large bathroom with a shower, wooden tub, and river views. Fridge stocked with beer and soft drinks and a washer-dryer for longer stays. None of this comes cheap but go and enjoy.
Verified traveler
10.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

Our room at Aoi Hotel was very spacious, with a balcony the size of some budget hotel rooms and overlooking the Kamo River. The room gets daily cleaning and restocking, but the reception/concierge is not really present (they can be summoned with a phone call from the front desk). Overall, a unique, high-quality hotel in an excellent location.
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Alex
icon-Business
Business
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Room was very nice!
Verified traveler
10.0
/10
Reviewed 287 week(s) ago

Hotels.com verified review

Great boutique style with awesome amenities. The river view is amazing and kudos to Misato at the front desk who went above and beyond throughout the check-in process and helped translate all the little bottons in the room.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 296 week(s) ago

Expedia Group verified review

5G hotel: great location, great staff, great deco, great value and great memories. Just love it!
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 302 week(s) ago

Expedia Group verified review

Very stylish hotel and in a wonderful location. Exceptional staff called multiple restaurants to get reservations. Simply the best
Adam
icon-Leisure
Leisure
10.0
/10
Reviewed 302 week(s) ago

Expedia Group verified review

This is the place to be. Charming and very helpful staff. Exceptionally large, and comfortable room with river view. Stunning bathroom, shower and tub also with river view. Ideal location within walking distance to starred Gion restaurants and practically next door to the best bar in Kyoto, Turquoise. There is even a washer-dryer. Why stay anywhere else?
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Sue
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 305 week(s) ago

Expedia Group verified review

Wonderful staff. Very organized and great information provided to tourists. Washer and dryer in room was the best part! Very very clean and large spacious rooms.....rare. Would definitely stay here again. Very convenient location to Gion corner and market and right on river. Beautiful area. Highly recommended.
Angela
10.0
/10
Reviewed 323 week(s) ago

Hotels.com verified review

This hotel is in a great location in Kyoto. It was within walking distance of city center but tucked away on a quiet romantic street near the canal near restaurants and bars. The hotel is very Japanese - travelers will need to remove their shoes in the room. The bathroom shower was a little bit moldy, however. It was clean, but the wooden tub had some dark spots that really defy scrubbing. Otherwise, the room was spotlessly clean and perfect for a family. The washer dryer was great and easy to use and we liked have a refrigerator in the room.
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Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 324 week(s) ago

Expedia Group verified review

Great location, fantastic space. Very centrally located
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 326 week(s) ago

Expedia Group verified review

This boutique hotel is stylishly designed, spacious and comfortable. It is beautifully located on a small canal and very close to markets, up-scale shopping and the Gion area of Kyoto. We loved staying there!
Verified traveler
10.0
/10
Reviewed 327 week(s) ago

Hotels.com verified review

The room was perfect and has a nice view of the river. I loved the large, clean bathroom and the fact that I could do laundry there before we left for hakone. The service is impeccable and the hotel even provides a phone for you to use during your stay. They also helped us adjust the breakfast to accommodate my mom’s allergies.
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Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 333 week(s) ago

Expedia Group verified review

This is an outstanding property with a great location. Highly recommended.
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 334 week(s) ago

Expedia Group verified review

Lots of space. Excellent location. Nice view from the room. Excellent amenities.
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 335 week(s) ago

Expedia Group verified review

Good location and easy to get to lots of tourist spot and train station. Room was large and well equipped
Wendy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 338 week(s) ago

Expedia Group verified review

Love hotel Aoi , location and the room Are very well . The washer and dryer in the room is a big plus :) staff are very professional and helpful. Highly recommend.
RobT
10.0
/10
Reviewed 340 week(s) ago

Expedia Group verified review

love the style of the property & the location is terrific. The staffs were nice & extremely helpful.
Verified traveler
4.0
/10
Reviewed 342 week(s) ago

Hotels.com verified review

CRAZY building owner. If you are assigned to any room in the building next to the receiption. Please be aware of a crazy Japanese guy. We arrived at Aoi Kyoto at around 11am in the morning, it's was pouring rain, we settled everything and ready to explore the city around noon. we stood in front of the hotel building stone walkway to check the map 1more time. 5seconds later, I felt someone pushed me on the right, my natural instinct was moved to the left couple steps and said "Sorry". Then I turned right and saw a 40+ yr old grumpy Japanese male came out from the restaurant on the 1st floor of the building waving his arm to gesture me to move, then he followed with his broken English "MOVE! GO! Don't stand here" I replied "sorry, I am guest of the hotel" He turned his way to the hotel building, and said "Are you the owner of this building? I am the owner of the building!" I was so puzzled, I wanted to walk back inside to read the map since the rain is getting heavier. After couple steps, the Japanese guy turned to me again, and shout “I am the building owner, when I walk, you don't walk! Go!" I was like "Is this real?" He shouted again the same thing and I got so angry so I ran to the receiption next building. I told the lady at the front desk what happended, she just said "We did received some complains, maybe he is a weird guy”. Very unpleasant. He lives on the 2nd floor of the hotel and he is a chef from restaurant on the 1st floor, he ruined reputation of Japanese really.
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Verified traveler
10.0
/10
Reviewed 345 week(s) ago

Expedia Group verified review

Excellent stay in Kyoto. Room was large and well equipped. Location was perfect near many attractions. Walking distance to Gion, Yasaka shrine, Kiyomizudera (via Ninenzaka/Sannenzaka), shopping malls on Shijo-dori. Area was picturesque with a small canal and many sakura trees which looks beautiful during sakura season/spring. Service and support from the staff was wonderful.
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