Lots of bars and places to eat walking distance

Excelente no quejas. Limpio bonito y Muy bien ubicado

Great location for CAS appointments. Very friendly staff

That’s a good rooms, but you need to upgrade or remodels

It was perfect!

The hotel was centrally located in a safe neighborhood. I had the 1 bedroom suite which was very spacious and comfortable

Great place

Except location and friendly staff

Nice place. Beautiful hotel

Todo en excelentes condiciones, cerca de la avenida Chapultepec

Staff was nice until they were not getting their cut of the taxi services we continued to book after the hotels initial set up. Taxi driver we had booked for private tour cancelled an hour before because driver was suspended for not reporting that we continued to call him for services. Hotel then offered same tour for double the price. When we declined staff no longer greeted us and started being rude.

Excellent service and great area to stay in.

We were initially impressed by the cleanliness of the hotel and how friendly the staff seemed at first. There was a minor issue checking in, we requested early check in and they said yes but then they looked at our accounts and one employee turned and told the other “they booked through expedia” and all of a sudden there were no available rooms for early check in. The rooms were clean. One if the rooms was flooded but they quickly switched it. Unfortunately, a major incident during our stay completely ruined the experience and left us feeling deeply frustrated and unwelcome. We asked the staff to help us arrange transportation for an activity, and they kindly connected us with a driver. Because everything went well, we used the same driver again the next day and even asked him to help us plan a third outing. But on the final day, right before the scheduled activity, the driver canceled last minute, telling us the hotel had suspended him. According to him, the hotel expected him to report every trip and give them a percentage—something we weren’t aware of when we booked through him. The issue left us without transportation or plans for the day. When my husband spoke with the hotel manager, they were dismissive and unhelpful. They offered to rebook the same activity—but at nearly double the price. We ultimately decided to use Uber for the rest of our stay to avoid dealing with the hotel. From that point on, the staff’s attitude changed drastically. They began ignoring

Only negative it is a bit noisy from the bars across the street from our room

Nice modern building in a safe and walkable area. Very nice staff

Muy buen lugar para hospedarse

A very nice hotel, staff were superb, helpful & friendly. Only thing I did notice was dust on high up shelves and fittings

Excellent location and best value. New rooms and super clean.

It was fine esp bc the room was available early. Staff is helpful and efficient

Nice rooftop. Lobby receptionists where not so friendly