Hipotels Gran Playa de Palma

Explore Hipotels Gran Playa de Palma
9.4
Exceptional
From 992 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.4

Traveler Reviews Hipotels Gran Playa de Palma

Number of reviews per page
20
40
Top reviews
Flavia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Perfect! I couldn’t have chosen better! 5 mins to the beach, excellent breakfast and dinner buffet options ( I had the half board), beautiful and spacious bedroom, nice shower, loved the pools… Front desk attendant also helped us buying the excursions, which was a big plus.. I would definitely return!
Rebecca
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

This is a beautiful hotel and we enjoyed the spa & massage services, pool and restaurants on site. Staff were great! We were a bit disappointed with the location / proximity to the drunken chaos at the beach and distance from the old town. Just something to be aware of if traveling from far away - make sure you do your research on this location! Again, the hotel itself is beautiful and we would highly recommend the massage / spa services! However, trying to find decent dining options and activities within walking distance from the property was near impossible.
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Alison
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Lovely stay, hotel were very welcoming and friendly. Only in Palma 48 hours and chose the perfect hotel
Dan
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Great property overall. Really clean and well kept. Front desk service team could really use an education on hospitality. Tried to make multiple request by calling front desk and they did not want to seem to help accommodate. Not all too friendly either. Breakfast buffet had great selection. Houskeeeping staff was amazing ensuring room cleanliness. Overall a great stay. It would be More amazing if the front desk staff could be more accommodating to guests needs especially for being a 4 star hotel, now I can see why they are not a 5 star.
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Anthony J
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Well run hotel. Staff was professional and very competent. Grounds and facilities top notch. Very impressive staff that was constantly cleaning, helping, and making sure the hotel was at the top of their game.
Annelis
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Nice modern hotel, half board is really good and different choice for dinner every night.
John
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

The property is new, very good but very busy. The areas around hotel, is for younger Europeans not British. Not suited to older people
Dana
icon-Leisure
Leisure
4.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

My AC would not work even though I followed all of the instructions from the very rude front desk. The room had no coffee or a mini bar as was advertised. The bar stuff was not knowledgeable about common cocktails. The bathroom was also not fully stocked. The only positive was the comfortable bed and the helpful overnight concierge. It was far too expensive to feel so uncomfortable and be treated poorly.
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Andrew
icon-Family
Family
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Excellent service, excellent food, very comfortable room and pool area - totally recommend
Oscar
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Great hotel a block from the beach. They offer a great breakfast and dinner buffet. The room we stayed had a view of the 2 swimming pools and partial ocean view.
Tatiana
icon-Family
Family
6.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

The property was great the place clean all over is great but staff needs to learn other language then just Spanish and be friendlier seems they don’t care except couple of them
Andrew
icon-Leisure
Leisure
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

All very good
Jennifer
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Everything about the hotel was 1st class. From the staff on reception, polite and helpful. To the cleanliness of our room, choice of food both in the morning and at dinner and the feel of security within the hotel. Will be back.
Diana
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

the staff was very friendly, clean hotel, great rooms, lots of food options however quality of food could have been improved (some food was salty). good location by the water and good amenities. just wish we didn’t have to pay for water.
Fraz
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

The staff were brilliant, many thanks for their service and amazing hotel!
Rohini
icon-Leisure
Leisure
10.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

Brilliant hotel at fair price. Excellent service and Food was good too
Antonio
icon-Business
Business
10.0
/10
Reviewed 103 week(s) ago

Hotels.com verified review

muy buen hotel, cómodo y practico. buena calidad de la comida
Claude
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

Requested a King bed and received two singles without notice.
Natalia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

Our stay was fabulous, very clean modern hotel! We had a junior suite with a terrace and sea view. Breakfast was amazing, with so many options. We would definitely be coming back!
GARRY
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

It was an excellent choice for our holiday.
Number of reviews per page
20
40