Overall Ratings & Reviews Chileno Bay Resort & Residences, Auberge Resorts Collection

Fernanda our concierge was wonderful :) She assisted in whatever needs we had and even made sure to check in when I wasn't feeling well :)Thank you for making our trip amazing.

Best place we have ever stayed in Cabo! It is incredibly upscale without being snobby. The grounds and rooms and amenities are incredible. Sometimes I feel like I book an expensive vacation and we get there and we're all underwhelmed by how shabby it feels but Chileno Bay delighted at every turn. Staff was fantastic too. Special call out for our concierge Mauricio who thought of every detail and was so responsive and helpful, Andres our poolside server who was attentive, funny and sweet to our kids and finally Elizabeth at Comal who was so sweet to my baby.

It was amazing

The staff was amazing and the property was gorgeous. Loved the aquatic center. The management staff was extremely accommodating. I do have a complaint with Expedia that the oceanfront room we received was not the one we paid for or in the photographs.

Still one of the best luxury resorts in all of Mexico.

Incredibly beautiful property. Gym is fantastic, the pool(s) were amazing. The beach was incredible, and the views were fantastic. The staff was 5 star. My only regret was that we did not stay longer.

One of the most beautiful resorts Ive visited in Cabo. Thank you to Fernanda our concierge! She went above and beyond for us and made are experience even more amazing! Only negative was the food was slightly disappointing for the prices. Otherwise everything else was wonderful!

It’s always a JOY to stay at Chileno Bay!!! The entire staff makes you feel welcome and meet every need you have during your stay!! We are looking forward to returning soon!

Incredible property. Most amazing service I have ever been.

Was great!

The staff was top notch — the warmest, most professional and most dedicated we have experienced in our travels.

Best hotel I have ever stayed in! Loved it and would absolutely recommend and would love to come back! Pricey! But worth it!!! Wish I was back there now!

Overall the experience was great and the staff were helpful and friendly. Alan was great. I do feel the pool service could be better as it was difficult to find someone to order with.

Very nice resort with excellent service and food

Loved Chileno! Absolutely fantastic place! If you want to see paradise this is it. Prices are well worth it. This resort is centrally located between San Jose del Cabo and Cabo San Lucas which makes it a great distance between both. Overall amazing experience and we are definitely going back soon!

Amazing. I only book 5 star resorts, but this place was a 10 star. By far, the best service and experience. Truly the five star you’re looking for

Extravagant property with very nice amenities and views!

We booked a room for the night and woke up at 8am to jackhammering and cranes outside our room. There is major construction that we were not told about

The good: beautiful hotel, accommodating staff, TnT restaurant and Yaya restaurant were both very good. The bad: Comal restaurant was disappointing. My wife has celiac and cannot eat gluten. During our three night stay at Chileno Bay, we ate at Comal twice (a dinner and a breakfast) and she food was cross-contaminated with gluten on these two occassions. Disappointing as we were only there three nights and she was sick our entire stay. Not so great when paying the price we paid.

Amazing service. Amazing location. Couldn’t ask for a better hotel