Overall Ratings & Reviews The Thatch House Hermanus

From the staff, accommodation’s, grounds, scenery and a absolutely wonderful restaurant-there’s only smiles.

The Thatch House is a stunning property, which has a fantastic standard of decor, and ambiance. The staff are well drilled, knowledgeable and friendly. The pool is a haven in the hot weather, plus the lagoon is available for kyaks and paddle boards

This property was more than we had expected… complete staff, room, food/ drink were all superior. Highly recommend The Thatch House! Exceeded expectations!

from our welcome to departure we loved every moment, did not want to leave after 3 nights beautiful small hotel. intimate quiet. the rooms are simply gorgeous and the staff gentle attentive warm professional and caring. a soecial treat . Shee and Dids

My wife and I stayed in the Thatch House with our 11 month old baby. At the last minute, my in-laws also happened to be in Hermanus, unfortunately the Thatch House was fully booked but the staff were very helpful in arranging for them to join us for dinner and drinks at the hotel both nights. We had a wonderful stay and they were very accommodating of our young daughter - we particularly want to thank Michaela, who was so friendly and helpful. The hotel itself is beautiful and set in immaculate grounds with stunning views. The pool was very welcome after a hot day in Hermanus and both the restaurant and breakfast were excellent.

The most perfect start to our holiday - a couple of days to recharge and relax at The Thatch House. Staff were superb in every respect and the hotel itself was just the most amazing place to be. We loved everything from start to finish and didn’t want to leave! THE best!

Beautiful property. Specious room with super luxurious decor. Will stay here longer next time.

Amazing stay. Staff were amazing and so helpful. Our room was gorgeous!

Fantastic friendly staff

Perhaps the most beautifully decorated hotel we have ever stayed in. It is superb and not to be missed. Splurge for the ocean view, you won’t regret it.

This was one the best overall experiences we have ever had. The staff exceeded our expectations in every way. The suite was more than we could have asked for, the grounds were far more beautiful in person, and the attention to detail in every matter was incredible. I would highly recommend this booking!

The property is unique by its location and surroundings. The smallest details were acknowledged. Staff was amazingly friendly and made our wedding anniversary so special .thank you cara ,terry,and mikaella. Amazing experience

Exceptional hospitality, amazing decor, delicious food. If they have a suite available when you’re in Hermanus, it’s a must stay.

Great property, lovely rooms and good service.

Toller Service, sehr schönes Hotel

Unglaublich schönes Boutique Hotel. Sehr nettes Personal. Jede Sekunde genossen wie noch nirgends sonst und ich war schon wirklich in vielen Top Hotels auf der ganzen Welt

Eines der schönsten Boutique Hotels in Südafrika, welches wir in den letzten 17 Jahren auf unseren Reisen geniessen konnten ! Tolle Zimmer, fantastische Lage, leckeres Essen und ein freundliches Team, welches das Rundumpaket vervollständigt.

Unfassbar schönes Hotel mit erstklassigem Service. Die Zimmer, das Essen und for allem das Personal ist der Wahnsinn!

Die Lage des Hotels ist einmalig, ebenso das Haus selbst. Für dies klare 5 Sterne, wie für das Essen. Mein Problem waren Insekten (nur) im Bett des zweiten Schlafzimmers und wie das Management damit umgegangen ist. 1. Manager: Die Insekten sind harmlos, wir wechseln das Bettzeug 2. Manager: Die Insekten stechen, wir müssen Chemie einsetzen 3. Manager: Durch den See sind die Insekten allgegenwertig, man muss damit leben. Fazit: Das Bett konnte nicht benutzt werden, mit ca. 200 keinen Insekten teile ich kein Bett. Das Verhalten des Managements war mehr als seltsam. Eine Entschädigung für die Nichtbenutzung des zweiten Raumes (Bett) wurde abgelehnt.