Overall Ratings & Reviews StripViewSuites at Palms Place

Nice place

I booked for 3 days no hot water, no access to the balcony and no bedding for the sofa bed . I hotel over all was cool place to stay but book through the hotel directly and no 3rd party

The view was exactly what l expected. When booking l was unaware that l would be charged as if this was two separate rooms, requiring two separate deposits. I booked the “Two bedroom open balcony unit”. Upon checkin l was informed that what l had was a 1 bedroom plus a 1 bedroom studio and they were not connected. There was a foryer that could be closed off but l would have simply opted for the one bedroom open balcony had l know that as there were already 2beds in that unit alone. My deposit and additional fees were doubled due to this. Take note if you are looking at those units, plus the pics shown were also a bit misleading as there was a queen bed in the living room in the place of where the soaking tub was shown. The tub was actually in the bedroom. I also found chapstick and eyedrops in between the bedframe and sheet that did not belong to me leaving me to question if the bed linen was properly changed.

We had two connecting rooms. One was not all the way clean when we got there. It look like the people that had it before us had a party. The curtains was also torn in the front room. Other than that the other room was good and there was enough room for everyone.

Beautiful area to stay just outside the strip. Some things were not working inside the room and key card would often stop working.

Loved the free easy parking

I love the room we got and the tub it had in the room. Onky thing was the hot water wasnt working.

Well to start I arrived at 2:40 and my room wasn't ready until 5:40pm so I waited almost 3 hours to get in my room. When check in was at 3pm. The front desk said housekeeping was running late. , honestly a beautiful room with a beautiful view, but the room was not cleaned. There was a broken nail and hair pin under the bed, I could also see crumbs all over the carpet in the bedroom. The Internet did not work at all. The living room television has a green screen. The sink to the left in the full bathroom was broken off completely. There was no hot water until it was almost time for me to leave. When they did finally send someone to the unit to fix the Internet on the TV in the bedroom, they literally did the same thing we did and was not able to fix it. Everything was a huge inconvenience because I needed to be in the room by 3pm so I can decorate for my Anniversary.

Everything was perfect

The layout of the room and the view of the mountains were great. However the cleanliness of the room did not meet standards for such a nice hotel. The room had roaches. Terrence the house cleaning supervisor did a great job attempting to accommodate our concerns. However the room needs to be updated and repaired.

Loved it, very comfortable and excellent working space for our computers.

The Palms Place is centrally located about one mile away from the strip within walking distance to fast food restaurants and convenience stores. The roof top lounge “Ghost Bar” has good music, cocktails, and a smoking area for cigar smokers. Not much to do for younger children other than bowling across the street at the Gold Coast Casino. I wouldn’t recommend renting a room on high floors during the windy season. The wind gust sounds might keep you from sleeping well. Despite not having daily housekeeping due to the condo being privately owned, our overall stay at the Palms Place was a good experience.

We liked not being on the strip but close enough to go to shows.

The staff that worked there was amazing and the only thing that saved my trip. The rooms I had were horrible, half the lights were burnt out, or just didn't work. The place was dirty, the patio doors leaked so it was cold all the time, and a COCKROACH ran right across my table when I was eating one night. When I complained on the phone to an operator, she was rude dismissive, acting like it was normal and nothing, tried to blame me, talking over me and wouldn't let me speak, she even told me to be quiet and stop talking. I had to stay in that room one more night, I couldn't sleep. I ended up changing rooms the next day. I didn't want to, but I had to. I then had to downsize, cause that's all they had left. They gave me early check in cause it was the same hotel, and the staff was great to get me in my room ASAP. They let me check in early, after they did that the operator who I was dealing with sends me an email and says, for my inconvenience with the cockroach they will waive early check in fees. That's all they did for compensation, when the fee was already waived by the front desk. Then in my new room, I went to take a shower, I turned it on to warm up, I walked away, came back a minute later to the bathroom flooded. The shower was busted, the seal all around the door and glass wall was done and the wall was loose, the rain head shower was leaking and spraying everywhere. So I couldn't fully use the shower the whole time I was there. Not a fun stay.

Good Stay

This is the second time my family stayed here, love their casino and the food court plus theres a movie theater(mon-thur special price), view is amazing, everything is conveniently close, area 15 is literally around the corner(also a fun spot to visit). We will most definitely stay here again 😬

Had a great stay. Slept great!

Room as described. No housekeeping offered unless you want to pay it just like room service and it’s expensive. But it’s a residential property so it’s acceptable. Very clean and quiet highly recommend.

I booked a room for 6 people for 2 nights and 3 days. When I asked for a change of towels, they charged me a fee. There were only 5 towels in a room for 6 people, and it was hard to understand why they were charging me an extra fee.

Unfortunately this property is owned by an independent company that isn’t maintained well. The curtains were ripping so they didn’t close well, the jacuzzi drain wouldn’t close, the door to the shower was hard to open and close and finally very dusty and hairs were everywhere