Rude staff.

A nice hotel room in the centre of Lyon, staff are friendly and welcoming. Had a nice stay there. Good for location.

Había un cuchillo en mi habitación 😂😂😂 y el jabón de la ducha es horrible (en especial para el pelo) 😭😭😭. De resto, todo perfecto!

Good location for restaurants and sights.

Large clean room, great view, close to everything I wanted to see, helpful and kind staff.

Clean room and very friendly and helpful staff. The rooms were a good size for French hotel rooms and very clean, but it is an older hotel so some of it seemed like it was probably due for a refresh. There are a lot of stairs, so not The hotel for you if that is a proble. However, the location was perfect for exploring the city on foot, and the staff was extremely helpful.

Great location and very helpful and friendly staff. The rooms were clean and comfortable but the hotel is a little older so it has some character. There were two flights of stairs to get up to the reception desk, so if you have mobility issues this would be challenging. Overall we very much enjoyed our stay.

I chose the hotel for its location, but found it quite lovely. Carmen, the day concierge, was friendly and informative. We came to Lyon with no agenda, and she gave us numerous options for things to do and places to eat. The room was spacious and had a beautiful view. Be aware that the room sizes vary greatly, so choose wisely. Also, bring your own toiletries. They provide a 3 in 1 “shampoo” that left my hair so gross I literally had a dream about it after using it once. The hotel is entirely walk up, so if you have mobility issues or can’t carry luggage up stairs, this may not be a good option. I feel like this seems like a bad review, but it’s not. I would absolutely stay here again, just feel people need advance warning about a few things that didn’t bother me, but would be deal breakers for others.

Great location, walkable to everything we wanted to see.

Staff were very nice and location perfect. Our room looked out at the theatre. Premasis is showing its age and a little decorating would be a big plus. Overall a good stay

The room was light, clean, and a decent size. The staff was very friendly and helpful. The area the hotel was located was convenient to shops and dining. However, not having an elevator made it very difficult to get our luggage to our room. Also, having to walk a couple of floors up to the reception area was not ideal, and not having a receptionist at the desk was not helpful during the later evening hours. Other than the inconvenience of having to climb a lot of steps, the hotel itself was nice.

Great place to stay right in the middle of the experience with restaurants and shopping all close by. There was a market along the river the morning we woke up. The hotel was quiet clean and comfortable.

Great location and overall a pleasant stay. The hotel is centrally located yet quiet, just a short walk from the Old Town and public transport. The room was spacious, very clean, and had a beautiful view of the Lyon theater. There is no elevator, and guests must climb a few flights of stairs to reach the lobby and rooms — something to keep in mind if you have mobility issues or heavy luggage. Although there is no air conditioning, a fan and portable cooling unit were provided and worked well. The receptionist, Marcia, was highly professional, kind, and always helpful — she truly added a positive touch to the experience. I mentioned in advance that I was visiting for my birthday, but there was no welcome note or birthday gesture, which would have been a nice touch. Still, the hotel offers great value for money, and I would consider staying again.

Excellent location with beautiful Surroundings. Central to sites and easy to park.

There was no air conditioning. Perhaps I should have checked but it was not made obvious at all when we booked. Entrance to hotel was down seedy alley at the back. Would not have liked to enter there on my own. Soap in bathroom was watered down and useless. Water took ages to soak away in sink. Shower took more than 5 minutes to warm up. WiFi did not work in our room (108). Bed hard and pillows no better. We loved the city but were so disappointed with the hotel.

It was mid-heatwave and there is no aircon in the rooms. The hotel is also in a loud area, so trying to sleep with the windows open is not an option unless you can sleep with lots of loud noise. I ended up leaving the hotel after the first night for my sanity. Many better options in the area for similar prices. I should have done more research. I didn't expect a full refund, but I had 5 unused days and a 1 day token refund would have made me feel better about the whole situation. Outside of the lack of aircon and the loud area, the rooms were not clean, the curtain rail came off the wall when I opened the window, etc. It's a budget place, but the hotel I stayed at after was 5% more expensive and 100 times better. Do some more research and find a better hotel in the area!

Great location and very walkable. Nice staff. Older hotel and fans in room were not enough for the summer heat when we were there.

There is no air conditioning, which makes sleeping there in the summer brutal. Location and staff were perfect.

Great location and the staff were very helpful

Perfect location, friendly staff and good value. Breakfast consisted of a croissant, 1/2 baguette, butter and jam which was fine with us. We were offered plates to eat off when we asked but ordinarily breakfast is eaten off the white paper table cover which although it does get changed, we found as odd. It has a slightly shabby feel but we still feel the price was good value for us and we would stay again.