Overall Ratings & Reviews Embassy Suites by Hilton New York Manhattan Times Square

friendly staff and ease of parking

All good except the food quality for the price.

Nice place to stay is clean, and front desk crew do a good job.

I like everything

Staff was great everyone was amazing!

The breakfast was great, nice staff! The daily “urban fee” was explained at move in: very odd. We could get $30 of the $50 back if we ate in the heist restaurant/bar. Not convenient or that good. 1/2 hour to prepare a salad. Front desk staff not very friendly.

Rooms were extremely small and cramped for a “suite”.

Our room included a sleeper sofa, which worked well for the third person. The room had a six-foot divider wall, which made it feel like two room in one. We appreciated the mini fridge and microwave in the room, too. The complimentary breakfast was a big plus, and the omelet station was an added bonus! Took advantage of the nightly happy hour, too.

Everything was great..good room great view clean happy hour breakfast location I would stay again no complaints

We had a great day. The service was very good. It was nice to have the happy hour and the breakfast was excellent. My only issue was the blow dryer in my room wasn’t working. It was blowing out cold air no hot air and my hair was a mess.

Nice location and amenities

House keeping is awful

The staff was very nice and helpful. We arrived early before check in and the hotel held our luggage until check in time so we could start sight seeing. Our room was very clean. The location was very convenient to Times Square. Breakfast was pretty good. The area where breakfast was served was small so it was sometimes difficult to find seating. Overall we had a great experience. I would definitely stay here again.

Enjoyed my stay

Everything was great and facilities are great

Nice hotel. Decent breakfast. Be aware of unexpected holding fees when you choose to pay at the hotel. Was also randomly charged after I had checked out. Sent in a dispute. Ok place nonetheless. Decently priced for New York

Decent value , great location

Love how quick and efficient check in was. The breakfast was amazing

Very friendly staff, room was very clean and comfortable

We had a lovely stay and really enjoyed being in the thick of it all! Our room had issues with the toilet and housekeeping never came our last day when requested. Staff was friendly and helpful. Rooms were smaller than other Embassy Suites, but that's to be expected in NYC. The breakfast buffet was not as robust as other Embassy Suites. We were unaware of the $30 daily resort fee which was shown as "if applicable". Excellent views of the Empire State Building!!!! Early check-in was a bonus! Heat, AC, good water pressure, and comfy bed! Overall, a good stay and we would stay, again.