Overall Ratings & Reviews La Ville Hotel & Suites CITY WALK, Dubai, Autograph Collection

I suppose because dubai is very busy & due to staff fatigue they forgot how to be courteous to clients but overall they are usually pleasant.

New , modern hotel in city walk . highly recommended

Really quiet

This wasn't my first time in this hotel. I highly recommend everything was perfect the staff was so friendly specially Mr.Mostafa from the reception.

Very clean. Excellent location every one there is extra nice and helpful, I liked a or the la cells scent they have in the reception area, smells great

Excellent hotel, will be back again.

It was a great business stay, specially after meeting Elena; one of the best hotel staff, I have ever met in my life!

We had a lovely stay at La Ville. The staff were all very friendly and helpful. We even had a free upgrade to the apartment so we could check in early after a long flight. We were greeted with kindness each morning by Elaine who was very attentive to us and our toddler.

Good Location Excellent Breakfast

Convenient and Central to many location… City Walk is wonderful… Only taxis are not coming regularly like other hotels, so you have to order an Uber or Careem, they’ll be there in just few minutes.

It used to be one of the best hotels in Dubai. However, in our recent visit to the hotel it has changed. The carpet was dirty, they provide old bath towels, and the bed sheet has holes in it. I hope they take care of the hotel as before

Probably the best hotel customer service I’ve experienced in a long time. From the front desk to the dining staff. Extremely attentive and makes sure that guest are enjoying their stay. It’s a hidden gem.

The hotel is so clean ,the service is fast and excellent and the hotel staff are so friendly specially Nour , Nortiz and Mostafa .. The food is so delicious and it’s close from almost every where

The service and location are both excellent. I would highly recommend the property to anyone.

great hotel nice team work

Location is amazing, friendly staff , clean hotel

Great location Service was disappointing!

I liked the family-friendly neighborhood and how centered it was around everywhere we wanted to go.

Professional hospitality and lovely staff

Nice serviced residence and nice location too