Overall Ratings & Reviews Bintan Pearl Beach Resort

All good except Ac not cold and room still not use smart tv

the staff is very friendly and professional

Friendly staff. Clean room, beautiful view.

Nice and comfortable. But the food is a bit lacking. Hopefully it can be better.

really cool, rooms and atmosphere, lack of food variety

So nice, all the hotel staff are friendly, the food is delicious, the rooms are clean, the swimming pool is comfortable. The monkeys are also your toys😂

Please repair the AC in the room which is hot and hot at night. Then the swimming pool was badly mossy, and our family's hair was as dry as if it had been on a tarmac.

Will come again later, really good for a family staycation🩵 🥰

The CS staff is not friendly. The door to the room is loose, you can peek in from the outside if the room light is on. The refrigerator doesn't work.

Friendly service, clean location. The massage staff service by sis devi is very friendly, nice and comfortable.

This is the worst place, the resort should clearly write information in their traveloka regulation that the beach is forbidden to swimming so we don't need to purchase to the place, we dissapointed after we reached there, and asking if we can swimming in the beach or not, the resepcionist said cannot its forbidden, but in the same day and next day we found out there have other guest swimming in the beach meanwhile the red cross sign telling forbiden swimming, and the day we check out we ask about it to the recepsionist (different guy), and he said can swimming but not too far just in near sand, so it is not consistent, not fair for different guest, if you make rule please make sure all the guest has the same thing to follow. First day we found that the bed is not clean, red spot like blood on sheets and other stain in pillow, it is dirty, the glass for brushing teeth was dirty, the water of shower smell bad, we though it was from drainage but when we try pouring mineral water into it, it is not smell anything, so yeah again it came from shower, we have complain about the red spots in sheets and the staff fast response, we request to change the room but we checked the room first is not so good so at the end we stayed the same room and ask for cleaning then change the bed sheets, the breakfast at first day was good but when it comes to get orange drink, I found dead flying inside the drink so I left like that near to the tower drink to make sure the staff can see it, The good thing is:-restaurant for dinner and lunch, they have good food.-restaurant staff kind and friendly.-breakfast 2 days was good.-the view was pretty. But won't visit again and not recommend to anyone.

Pelayanan oke, kamar bersih, tempat menginap yang menyenangkan. 👍.

Pada saat check in receptionist diberi tau kalo dapet dinner 2 pax dan breakfast 2 pack, 2 jam kemudian dikasih tau kalo kami hanya dapat breakfast 2 pax saja, ini menunjukkan kalo receptionist tidak profesional cek detail pesanan tamu. Lantai kamar mandi ada bekas jejak kaki. Menu breakfast tidak banyak variaan dan rasanya hambar. Kolam renang kotor. Dari semuanya ini dengan harga yang kami bayar tidak sebanding.

Impressive. The chicken burger not good at all.

Staff ramah, suasana oke banget. Semoga kami kembali main kesini.

Untuk yang mau nginap di sini, pilih lah kamar yang deluxe, view kamar yang langsung menghadap Laut.

Untuk healing, bulan madu enak banget di sini. Hembusan ombak, angin pantai ngangenin hihi untuk serapan B aja tidak banyak macam makanan berat. Lebih ke makanan kampung tradisional ada rebusan jagung pisang gitu, bubur kcg ijo. Menu berat nasi bihun sayur tumis kcg oanjang wortel, pempek/bkwn sayur potong kecil-kecil enak aku suka. Salad sayur, buah, omelet air jus kopi teh pasti ada.

So far the hotel was very good. The area very clean and the staff very helpful. The only breakfast need to improve. But so far the resort was very good. We will come back to the resort.

Terima kasih telah memberikan pelayanan terbaiknyaa.

So great for vacation with family or couple. The room was very clean and comfortable, especially I have a baby. The view of our room is so amazing, I can hear the waves from my room, seeing the sunrise, and swimming pool front sea and sunrise view. The price is including breakfast. All of the staff are very friendly. I'm really happy and will definitely visit there again.