Overall Ratings & Reviews Hotel Luna Mondschein

The staff were extremely helpful and very friendly(thanks especially to Alice and Manuel). Our room was spacious and comfortable and the premises were immaculate. We especially enjoyed the continental breakfast. It was an impressive spread. We would stay there again in a heartbeat!

We had a wonderful stay. The grounds are very nice and the half board was definitively worth it, the food was great.

Hotel is excellent. Stayed beginning of June so a little quieter but couldn’t fault it. Arrived early and able to park car whilst went hiking. Utilised spa on return.. hotel supply towels, flip flops and robe. Only used the inside pool which is actually nice and cool as the spa area is very warm. Spa treatments are available but didn’t use. Free cakes and fruit served 3:30-5pm daily. I’d recommend booking the half board as really good selection and saves leaving hotel, especially in quiet weeks. Breakfast has great Selection. Staff were great so couldn’t fault. Also had free public transport code for duration of stay.. didn’t utilise but nice bonus.

Top notch breakfast included in the room; half boarding option serving Gourmet local dishes; clean spacious room and bathroom; courteous and friendly staffs; walkability

Luna is an amazing hotel in the beautiful alpine village of Ortisei. The room was lovely, comfortable, spacious and super clean. The facility is gorgeous with a fabulous spa, a nice pub and a great restaurant. The half board was a great choice! I had an outstanding server, who took care of all my dining needs. 100% recommend this hotel!

This is an amazing hotel. The food was outstanding and some of the best meals I have experienced in my life. Each staff member was very helpful and kind. I highly recommend this hotel if you are staying in Ortisei.

Great place to stay.

A fantastic place to relax and enjoy the Dolomites. The spa was incredible and the wait staff at the restaurant was lovely. Will hopefully be back!

Beautiful hotel. The service was great. People very friendly

This property is very nice from the amazing friendly staff, to the afternoon tea offerings to the breakfast and the half board which is a very good value. Also had a great massage and enjoyed the outdoor pool during my stay. No complaints.

Excellent staff, breakfast and dinner. Hotel a cut above in decor and attention to details.

The hotel was so lovely. Staff very accommodating. The property itself is beautiful and convenient with onsite parking. We got a room with a view to Alpe di Siusi. The location is perfect and so easy to get to Seceda or Alpe di Siusi within a short walk. We got the half board and the dinner experience was great. I loved this hotel and their staff so much. Will definitely stay here next time in Ortisei.

Nice little hotel. Nice rooms, clean, staff very nice and helpful. Nice breakfast in the morning with fresh juice bar. Restaurant and bar in hotel relaxing.

Gorgeous grounds and room with easy town access. Unique saunas (dried grass!?). Delicious restaurant celiac friendly.

Loved everything. The rooms were exceptional clean, staff more then accommodating, food excellent and beautiful property. Easy to Hope off bus and walk to hotel.

This was the most amazing hotel I have ever experienced. It offers a beautiful interior that seamlessly wove old world charm with upscale amenities. The outdoor space offered a variety of seating areas, a delightful play area for children, an enchanting pond, a gorgeous heated pool. The service and food were excellent, the spa was lovely, and all of it is nestled in an Alpine-Italian wonderland. The full board option included far more than stated on Hotels.com and offered variety and quality similar to meals on cruise ships. This hotel exceeded my expectations in every way and I am so grateful.

Our stay was amazing! The room, spa, and restaurant were perfection! Service was impeccable! Can’t wait to make another visit next year!

Excellent in all departments - service, food, grounds, room comfort and cleanliness. All top shelf. Didn't use the spa so I can speak to that.

Staff helpful & friendly. Special mention to Elena

The Internet accèss is terrible, worse than the old dial up of 15-20 years ago. They often do not answer the phone. After trying to call for service and not getting thru, I walked downstairs to see that no one was on the phone. My requests for more complimentary water for the additional days that I stayed were ignored. My request to not have room service were ignored. When I complained that the service was bad, I was told by the owner to get out at a time when I had additional days to stay there reserved and paid for. The restaurant over charges. I would never stay at this hotel again and do not recommend it.