Lovely little room with everything you need for a stay, fresh towels and bedding and good kitchen facilities would recommend and stay again. Lovely little addition was the free tea, coffee and hot chocolate long with free morning croissants. Only downside was the outside noise in the morning.

Great friendly service

Solid stay. Bed was super comfy.

Fantastic location

It was a lovely room in a beautiful building. Everything was perfect and the staff were very friendly and helpful! Special shout-out to Raquel who made my day everyday with her positive energy!

Great location , clean and easy to get to from the train station.

Central location. Friendly accommodating staff who stored our bags as we arrived before check in. They were chatty & friendly whenever we came into, or left, the accommodation.

We’ve stayed here a few times because of the location & the good standards. Staff are great. Grab & go croissants in the morning & 24/7 tea & coffee. If you want to cook in the there’s all the facilities you need. Great stay

The hotel is located close to the train station and bus drop of point if arriving via ferry from Amsterdam. From our warm welcome by the hotel manager to the friendly goodbye we would rate this as top notch! The room was well planned and facilities for self catering perfect. Comfortable bed made for easy sleeping coupled with quiet location. Easy walk to town centre or river (via stairs). Lovely reception with seating where coffee and croissants are available each morning. A perfect stay in a wonderful city.

Great location and excellent property and services.

Helpful and friendly staff on reception. Good location and close to rail station and not far from city centre facilities. Room clean and well equipped, aircon effective and bed comfortable.

Parking was a hassle. And pillows on the sofas would add to comfort. Great space and location. Lovely apartment. Full kitchen a total boon.

Very clean and great facilities in room. Area around property was a bit unkempt. Good location for central station, Metro and city centre.

Very convenient, clean and comfortable

Great hotel for a no fuss, simple and pleasant stay. Love the staff here, always so lovely. Have made it my regular for business trips.

We enjoyed our stay. Everything was fine except the rather noisy air conditioning

Very close to the station and city centre

I liked the historical area where it was located, the groceries available at the front desk, the friendly staff, and cozy room. They could use some new, more comfortable linens. That's really my only suggestion.

Great stay. We had an issue one night quite late and J on reception was a great help.

The apartment was in a great location and had a very comfortable bed. We eat out but the apartment had a fully equipped kitchen with a small shop on the ground floor with food that could be brought to microwave in the apartment. There was complimentary coffee in the lobby on a morning. I would stay here again on my next visit to Newcastle.