Overall Ratings & Reviews TownePlace Suites by Marriott Montgomery EastChase

Everything was great, especially the staff. If I had to make a recommendation, it would be to have ice machines available on each floor. I had to go to the lobby to get ice, which was not too much of a hassle, yet not very convenient.

Property was clean and easily accessible. Near banks, restaurants and shopping centers

The people were very helpful and so nice.

Checked into a room that had a chemichal smell coming from the a/c system, after 15 minutes my wife had a headache from the smell and had an allergic reaction, Lady at the desk was very helpful in trying to get us into another room, She showed us a total of three rooms all in same condition. Rooms were dirty, had pubic hair everywhere, we complained to the manager in the morning, He was very apologetic and helpful. Said that he would give a full refund, But his regional manager refused to give a full refund, Don't be fooled by the clean lobby .rooms are falling apart. Paid almost $300 . We did not sleep until about three hours after a check inn. We'll never stay here again and do not recommend to anyone who appreciates cleanliness.

Good location Clean facility Friendly staff

Great area and hotel

Checking in wasn't pleasant I was made to swipe my card after having paid online I had a balance of several dollars which lady charged me for twice then another 20 for security which is stupid since the hotel was nearly 300$

No a/c the first night. They moved me to a second room and it was dirty, had a feminine pad on the floor, tub was dirty.

Very clean and quiet hotel. Close to shopping and restaurants all walkable.

Great

I was charged an undisclosed pet fee. No one at the hotel even mentioned it. It showed up on my bill days later.

Hot shower

Really nice facility. Safe surroundings. Quiet and convenient.

Everyone was absolutely wonderful! Will come back again.

Fast easy checkin, lovely room.

There were stains on one of the bed’s top bedding and chair(large stain on foot rest). The shower curtain had mold/mildew on it. I would have switched rooms but we were only there for one night. Overall the property was nice. I would stay there again but I wouldn’t settle for a room in that condition again.

Staff was friendly; however the room was too small for all the furniture that was cramped into it. The breakfast was less than average and the room had an odor of vapor smoke!

The staff was nice and check-in was smooth but tv didn't work properly and check out was terribly slow.

The Friendliness of the staff was next level!

No ice machine except on the first floor. Towels were very cheap and no soap or body wash in bathroom. Don’t recommend this hotel especially at $200/nt.