I don’t often write reviews, but I feel compelled to applaud Monastery Estate Venetian for the exceptional service I received during my stay. Their attention to detail and genuine care for guests stood out in so many moments—from the warm welcome drink and thoughtful local recommendations from the wonderful concierge team, to remembering my breakfast drink preference without me having to ask. They even wished me a happy birthday, without any mention from me that I’d be celebrating one during my trip. It’s thoughtful touches like these that truly set them apart from the other hotels I stayed at throughout my Greece and Turkey trip. Without a doubt, I’ll be staying here again when I return to Chania.