Overall Ratings & Reviews GreenRidge Hotel

My room was fine except for the dank odor and air conditioner didn't work properly.

Check in easy, didnt end up staying due to the cleanliness of the establishment

I wish I could give 0 stars. Checking in process was easy. The gentleman that helped my boyfriend and me check in was so nice and helpful. But once we got into the room is where the stars start getting deleted from 5 to 0. We walked into the room and immediately saw a hole in the wall. Then we continued to walk into the room and saw another hole in the wall. Walked to the bed to look at the bedding, multiple burn marks in the comforter and also stains. My boyfriend and I decided to take a shower after being at the airport all morning, toilet seat disgusting, mold on the shower curtain, and also the grab bar was not screwed in properly, hanging off the wall. We grabbed the towels off the bathroom sink to shower with and the towels were wet. We asked for new sets and they only wanted to give us 1 set. When he gave us that set, those were wet as well. We went to talk to the front desk about getting a refund, we spoke to a different gentleman and he was so rude. Told us that he couldn’t refund us both nights because the room was used. Other people that checked in before us had the same problem. She said she had been switched 5/6 rooms because of the rooms being disgusting. In the end we got a full refund but I do not suggest this place.

The place was disgusting ceiling falling apart, paint chipped, sink clog, mold in the bathroom, stains on the bed and carpet. And the photos are all old, the place looks like a motel. It was just a fire on the second floor of the building.

There was unidentified food in the bed and many hairs that did not belong to me.

Nn

Found bed bugs in our bed!! After that we high tailed it out of there, even though we were supposed to stay 2 nights. Trying to get a refund for our stay.

Clean place

Dirt,stinks

This is the worse hostel I ever seen in my life especially the front counter associate

The pictures lie. Half the building is closed off, the rooms are small and unkept. There was water damager on the ceiling and missing ceiling panels. There were strange stains on the sheets, pillows and floors. The bathroom floor was sticky and the tub was peeling and leaking. There were chicken bones in the trash can and a used bandage on the counter by the sink. There was no remote for the tv and a sketchy door that led to the next room. We only saw ONE staff member during our entire stay and he was not present most times. The hotel is located BEHIND an abandoned building, which confused the gps. There are multiple borded up windows, pot holes in the lot and needles laying in the walkways outside. Also, the hotel messed up my reservation. They assigned us a room that someone was already in. And since most the building was closed there was only ONE room available (see above description). We traveled over 11 hours to get there just before 1 in the morning to first be told i dont have a reservation and then to be told aomeone was in my reseved room. The man at the desk treated it as if it was our fault thinking i had someone check in for me even when i had called ahead of time to let them know when id be there. Then he proceeded to say there are no rooms and nearly left us with nowhere to stay(i had called the surrounding hotels to check availability after we found out someone was in our room). The entire experience was horrible. I would not recommend this place to anyone.

The road entrances had deep trenches. The windows on the second floor were boarded up. The outdoor entrance canopy was being upgraded. The lobby seemed nice enough. The first room had a broken bed and stained bathtub and carpets. The second room was better but smoke detector was removed and TV didn't work (was informed about this though). The beds were clean and comfortable. The staff were helpful enough when there was a computer issue preventing checkin.

The gave away my room, even though i called ahead and confirmed late arrival. Finally they gave me a room that was unclean, faucet dripping, and with a smell. It's a low class location.

Do not stay here!!! The photos show the only halfway decent parts of the place. The room was nasty, had water damage, and the tub was so bad that I couldn’t take a shower even. There is NO POOL OR BREAKFAST. Someone’s dirty underwear was under the bed along with old water bottles, balloons, and various other trash. Had I not spent my last money booking the room I would have went somewhere else but I was stuck.

When I arrived to my hotel room here at the green Hotel there was no TV no microwave and unclaimed beds not made up we had to wait for linen.

Need updating

No one was working the front desk. Stood at the desk over a half hour trying to check in and no one came to help. Tried calling the phone while standing at the desk and no one came to answer the phone either. Once finally checked in the room was disgusting. The tub was brown, stains on the sheets, cracks and holes in the windows, rips in the chairs, no smoke detector, etc. I checked back out within 20 minutes i refused to stay there.

Floors were stained, cigarette ashes on table, dirty cups for use on coffee maker, block of ice in mini fridge made it difficult to store anything.

Had to ask for towels, room was ok, fridge was warm and stunk. Blood on the door. Could have been little more cleaner.

This was the dirtiest hotel I’ve ever seen. It was under construction on one side of the building with yellow tape up. The room had mold on the ceiling, broken towel, tissue, and toilet paper holders (with no toilet paper in it), gross carpet, boarded up broken windows, broken tv stand, holes in the walls of the room with paint splatters to try to cover them, and a filthy air conditioning unit that I was too afraid to turn on. It was the worst room I’ve ever seen in the United States. I can’t believe it’s permitted on this site. The pictures and website information are all made up lies! There is no pool or breakfast. The place is disgusting. I can’t believe that it passed inspections! I will not be using Hotels.com in the future!