Polo Corporativo San Sebastian

Explore Polo Corporativo San Sebastian
8.2
Very Good
From 148 reviews
Cleanliness

8.4

Room Comfort

8.6

Service and Facilites

8.2

Traveler Reviews Polo Corporativo San Sebastian

Number of reviews per page
20
40
Top reviews
Hazel
icon-Leisure
Leisure
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Spacious room with large bed was the one good thing about this hotel. Breakfast was okay, not to many choises. There was nothing else in room other than a small TV, a nightstand, desk and chair. No alarm clock, no working phone. Tv came on but didn't turn off, had to unplug it. Room was extremely cold with no heating system to adjust temperature. Water in bathroom sink cold. Shower water got a little cooler after allowing it to run for a while however pressure was so low you had to to take a sponge bath. There was no hairdryer, ironing board or toiletries in bath as you'd find in most hotels. The only thing supplied wa a bar of soap. There were no towels in room just a rough small towel on the sink that looked like it was for standing on. When I asked for towels I was given one large rough towel. No face towel or wash cloth was supplied. One of the tiles in bathroom was sitting out leaving a hole in wall near bathtub. Staff at front desk spoke no English. There was no offer or help in getting your luggage to your room if you needed it. There was no tourist infor in lobby or in room about anything the area and city had to offer. When asked about places to eat the guy at front desk had to look up restaurants on google. The location of hotel was not close to major shopping, and restaurants. Furniture stores were all that were found in walking distance. I was suppose to stay an additional four days. Decided to get another hotel where I was much happerier.
Read More
yadira
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Good, affordable stay
Daniel
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very nice for the area
JUAN PALACIOS
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

It’s nice plase to stay
Dara
icon-Leisure
Leisure
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Very clean wifi and hot water worked great
antonio
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

It's a bit far from the main attractions, but you can't beat the price.
Tashika
icon-Leisure
Leisure
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Ok
chantal
icon-Leisure
Leisure
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Good location, friendly people
Arianny
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Very nice place to stay! Clean and comfortable
Subroto
2.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

we stayed in the hotel for 3 nights and the experience was very low. we booked 2 rooms. If you are fussy about bathroom use do not book this hotel. no proper drainage, no hot water, no pressure in the faucet and even no proper room service.
Juany
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Where do I start: 1.when I arrive I was told that I didn't have a reservation. Once I show them my confirmation I was told that there was no room assign for me and they didn't have one like my reservation. 2.Once I got a room - The room didn't have toilet paper and was missing a curtain. 3.I ask for a hair dryer and it didn't work and smell like it was burning. 4.Breakfast was from 6-9 arrived at 6;50 and breakfast was not ready; the lady putting out the food and handling the bread was not wearing gloves. 5. I told 3 different front desk representatives about my concerns and each time I was told that some one from upper management will contact but them when I would follow up I was told by the next receptionist that hey didn't have any notes or complain on file. Poor Customer service.
Read More
Francesca
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Upon entering the hotel, the hotel appeared to be clean and nice. Staff were very welcoming and kind which was a definite plus. However, the bedroom itself was only okay. The bathroom’s mirror was completely tarnished and the shower lining was discolored and moldy. When I turned the shower on, the shower head was so big that the water escaped the tub entirely and made a huge mess. Thankfully I was only there for one night but it was uncomfortable and I would not recommend staying here for longer than one night.
Read More
David
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Mix up on our stay.
Amber
2.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

Brown water came out of the shower spout when I turned it on. No jacuzzi tub, even though it was advertised to have one. No balcony. None of the surrounding restaurants were open when I arrived at 7:30pm. In regards to the included breakfast, I had a 30 minute window to eat before my flight but none of the food was ready. Only got to eat one watermelon slice before my airport pickup arrived.
Read More
Audrey N
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Their service was great and friendly. 20 minutes of city’s center, taxis everywhere and the price $5 /$7 aprox
David
icon-Leisure
Leisure
6.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Shower head broke on first day, room was really hot
Catalina
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Breakfast choices were very limited and did not offer any gluten free alternatives
Nicole
icon-Leisure
Leisure
8.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Large room and bed, friendly staff. Breakfast is not much, cereal, bread, boiled eggs. My only complaint was my shower had a rainfall shower head, the one from the ceiling and it would spray all kinds of ways. About 6 steps to enter property, but they do have an elevator.
KENYA
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Outside of the hotel is under construction. The first room was clean. But the floors were mopped not with a clean mop.
Yuliana
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Hotel convenient to stay if you are going to the airport but we had a lot issues with the drainage with the tub and we got a room change but then the sink didn’t drained either. It was just one night we stayed there.
Number of reviews per page
20
40