Overall Ratings & Reviews Anova Airport Hotel - Convenient & Friendly

The staff's attitude is very bad, the room was still booked and successfully paid for, but when arriving, they said there were no rooms available, they took no responsibility, and blamed the customer. Up to now, the room was still booked but they said it was locked since morning, I don't understand how this hotel does business.

Space/facilities: Basic necessary equipment Food: The hotel only serves foreign guests, Vietnamese people will need to eat at surrounding restaurants Support staff: Enthusiastic, 24/7 support Price: Reasonable Location: Very convenient to get to the airport, about 2-3km away

The worst hostess I have ever seen. If you don't want to be treated rudely, I strongly advise you to avoid this hotel. The overall experience was extremely disappointing, everything was below standard.

Turn out it’s far from everywhere, hard to find convenience store, and the hotel looks so old, dark and not well maintain

The room was not clean, when we checked in they just started cleaning, the floor was wet and smelled terrible

Receptionist was indifferent and did not welcome me…. The room was spacious and quite clean, but there was no blanket.

No hot and cold shower, bad attitude, no airport shuttle service. Bad.

No internet. The 4G in the room is weak and unusable. The bed is not clean. The towels are so bad that I don't dare use them. In general, I won't see you again.

A very bad star hotel service, we should have breakfast but we weren't given it, the lights were off until late at night and there was no service to provide candles, instead we had to go down from the 5th floor to ask for candles, even then they were rude, drinking water that should have been 3, instead we got 1, contact by WA because we were experiencing shortness of breath was not answered at all, asking for hot water was not served, I will not want to stay here again.

Very noisy. Room not like in the picture.

Just enough for sleeping because it's close to the airport 🙂.

The hotel is near the airport. Our 1st impression is like an old hotel, but we have no choice as we arrived at 11pm we just need to rest. When we arrive the hotel was locked, but lucky there was a lady sleeping kn the couch and she probably the hotel keeper. She couldnt speak english, but when we show our booking she gave as a room key. When whe enter the lift to go up, the lift was smell smoky. But when we open the room, it was a huge room and clean, at least we can sleep with a clean nice room despite of the old and smoky lift. If you just need a place stay 1 night is ok. But if you want to spend couple of night. You need to find others better.

The rooms are very comfortable and spacious, the price is very affordable.

vòi sen hư cả 2 cái. phòng, thanh máy hôi. tường bong tróc. ăn sáng bò dai như cao su.

Khách sạn sạch sẽ. Tiện nghi. Đẹp.

Mùa lạnh nhưng khách sạn chỉ cho mỗi chăn mỏng dính lại còn nguyên vệt bẩn, cả drap gường cũng bẩn phòng cũ tường loang lổ, trả tiền thì ghi có dịch vụ ăn sáng nhưng sáng dậy thì không thấy gì :) Không có lần 2 quay lại

The room was dirty and had a smell, the blankets and pillows were dirty, the furniture in the room was broken and dirty, not soundproofed, close to the main road and near the airport so it was very noisy, I didn't know if there were people living upstairs but I kept hearing the noise coming from the room. From 3, 4 pm to 3, 4 am, I can't sleep 😅

The room smells very bad, when I check in, the receptionist is a child who can pull back the umbrella at the evening reception, the attitude is pleasant, the room does not have hot water, the shower is very cold.

Hotel is very old, Smells of cigarettes, the room has a musty smell, Receptionist service is not good, I will not recommend the room anymore.

Tiền phòng ăn sáng luôn mà tưởng sao cho ăn mì gói và bánh mi opla. Vay khoi báo co an sáng còn hay hon. Làm dich vụ dở