Upon check in clerk wasnt nicest. Fridge was poor quality. Ice maker did not work. Asked where we could get ice and was told, "in your room, in your freezer." Fire dept was called as elevators broke down twice with people in them. Used stairs from 4th floor with all luggage. Finally, received bill to CC after date of check out. When called they said for pantry purchase. Not us. Was told to call back next week to handle it. Think twice before reserving!