1. The location was great as it's on the main road and easy to find.
2. Room was nice but air-conditioning (A/C) was very poor. Only hot air came out - this ruined everything no point having a nice room but no A/C. I requested to change rooms and was given another with a smaller bed size and the A/C was just as bad. Didn't bother to ask for another change since I was only staying for a night. TV remote was difficult to use (you had to switch between both to set your TV) and pressing a wrong button got everything mixed up.
3. On the plus side, the receptionist Ms Ayeisha went to great lengths to try to address my issues. She seemed to man the hotel alone, checking me in, taking me to my room, changing my room and even making phone calls to bus companies to to book tickets for me!