The hotel looked as if it's had a make over, everything clean & tidy.
Michael
Friends and Family
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
As soon as we got reception staff couldn't do enough for us. First day went to the cricket got to see most of the game before rain stopped play. The rest of the match was virtually a wash out. Plodding round the town visiting places that were recommended all very good Wil be back.
Phillippa
Business
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The property is within 3-5 minutes walk from Taunton Station and very easy to find. Staff were friendly and welcoming throughout my stay. Reception is open 24 hours a day which is useful in case of problems.
I booked a standard single room which was clean and warm with reasonable en suite facilities although the shower was inclined to swap from very hot to cold water without warning. The fridge in the room was useful as the hotel is room only. Coffee and tea are provided, I stayed for 2 nights and it would have been good if the mug in the room had been replaced with a clean one the second night and more coffee and tea sachets left in the room. The bedside light in the room was nice but would have been improved had there been somewhere to plug it in.
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Philip
Friends and Family
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Hotel clean and tidy. Staff were ALL excellent, being friendly and helpful. Location is perfect for taunton amenities. We would def stay there again
Andrew
Leisure
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Quiet and a good location
Stephen
Leisure with Partner
2.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Disco and shouting in street until 3am!
Then another couple of songs at 5am.
Nightmare sleep.
David
Friends and Family
6.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Ok stay for one night stopover, would not have been suitable for any longer ad facilities were lacking, minimal wardrobe space, Beds not particularly comfortable, weak shower, no parking, however it was clean and the staff were nice
Catherine
Business
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
This is a well-located and convenient hotel. I had a large clean room and access to the kitchenette where I made my supper. Good value, thank you,
Ellie
Friends and Family
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Great stay! Staff so friendly and welcoming, really made the experience for us! Room extremely spacious and clean. Only downfall is there’s no floor length mirror
Lynda
Leisure Family
2.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Do not even consider this ‘hotel’. If Expedia want photographs I have many! We stayed in room 9. The room in general was very run down but worse than the marks on the walls and doors was the filthy bathroom. We did not take a shower as it was too dirty. The worst offenders were the mattresses. Please, please, please check your mattresses (underneath the protectors) before using. Both our mattresses were heavily stained with what we assumed could only have been urine on both sides so they had been turned over and put back on the bed. They were unfit to be used in any hotel. The only saving grace was that the manager apologised and issued a full refund but only after I showed her the photographs.
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Kunal
with Partner
6.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
The pictures shown are from rooms that are well lit but the room we were in had a side window facing the neighboring building and felt dark even during the day. Knowing that there is no air conditioning during the current hot English summer, it wasn’t the best experience. Internet was hit and miss.
The shared kitchen area was equipped with microwave, toaster, stove etc. and was usable for simple breakfast preparation.
The location is walkable from the Taunton station and 10 minute walk from all the shopping.
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Ian
10.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Stayed at this hotel for 3 nights. It is within close distance to the Rail Station, Cricket Stadium & Town Centre. Staff were great & very helpful. Bedroom was large & comfortable & despite being near the road was fairly quiet. Bathroom needed updating but was large. For the price I paid, the room comfort, staff & location I would say this hotel is perfect & will definitely be staying again.
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Roy
8.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
Clean and friendly. Large spacious room but tiny shower.
David
Business
4.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
tired , small and lacking in any facilities. not even a tea soon needs total overhaul
Steven
Leisure
8.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Ideal location if arriving into Taunton by train, less then 5 minutes from station about 10 minutes walk into the town centre. Also less then 10 minutes walk to cricket ground, the reason I was in Taunton.
Stephen
10.0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
Ok , what i was after, town centre and near Somerset ccc
Nancy
Business
2.0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
The property is not as advertised. Staff are rude and racist and ignorant. Got to this tiny silly reception met by two rude women and whe advised that the property’s adverts were misleading they quickly ran to their office desk and put a charge to my card and never came back to me to to offer keys of a room they had charged locked themselves in their room returned an hr later still none came to help me after I raised a complaint with booking for com
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Christine
10.0
/10
Reviewed 30 week(s) ago
Hotels.com verified review
What a lovely place to stay! The lady who checked me in was so lovely and showed me to my room even when she was busy. The room was gorgeous and very big. The cleanliness was fantastic and bed comfy. Totally recommend a stay here. Great rates too. Thank you Royal Ashton.
Karen
8.0
/10
Reviewed 30 week(s) ago
Hotels.com verified review
Odd smell on entry but not in other areas. Room was clean and facilities good but needs a bit of upgrading - missing shelf in bathroom and very old mirror. No BBC on tv.
Slept well