The room was quite old, moldy, the elevator was dirty and had an unpleasant smell. The room was missing something, so we informed the manager, but the manager still made us look for it ourselves. Overall, quite disappointing.

Friendly staff, helped me get a refund when I didn't stay enough days because I had to leave early. Very enthusiastic.

Beautiful room, comfortable, clean, beautiful view, worth the experience. Anyone who comes to Cat Ba and doesn't know which room to book should book it.

The staff are very friendly and enthusiastic.

10 points no but, have stayed at this hotel twice and will return

The staff was very enthusiastic and let me check in early and after checking out, the group left their belongings to go out to eat and then pick them up later, and he still let me leave my belongings. There are full services such as car rental 120k/1 car, laundry, food and drink,... clean and comfortable room, he changed to a room with a view facing the welcome gate so I highly recommend everyone to book a room here. The hotel's drinks range from 40-70k compared to the tourist price, which is okay, I rate it about 7/10. Because the tour was 2 days 1 night, I didn't take pictures of the room. Everyone should go for 3 days 2 nights to experience Cat Ba comfortably.

Very good service, come early and check in first if there is a room available

Very good service, come early and check in first if there is a room available

Nice clean room, right in the center, easy to get around

Before, the sea view was okay, but now they are doing construction so I don't think it's worth it. Hic, the room doesn't have a kettle or a bottle of mineral water, the hot and cold water is turned on for a while, but after washing half of your hair, all the hot water is gone, the room is quite old. The owner here is quite enthusiastic, everyone should consider it.

The owner is friendly and enthusiastic. The hotel's central location is convenient for transportation. The rooms are clean and beautiful

The room is beautiful, the owner is very enthusiastic but needs more water in the room

Mình chọn phòng view biển tầng 6. Phòng rất sạch đẹp, giường êm. Giá trị nhất mặt tiền view biển. Nhân viên nhiệt tình, có luôn quán cafe dưới chân nhà. Không có bình siêu tốc đun nước.

The hotel is in the center, convenient to travel. The room is quite clean and the manager is very enthusiastic.

The staff were very friendly and helpful. Everything is very ok

Delicious lunch, fast check-in, attentive and enthusiastic staff.

My room is 3 people, the room has 2 double beds comfortable bed, wonderful view on the occasion of the 60th anniversary of Uncle Ho's visit to Cat Hai fishing village. In general, affordable price, nice view, enthusiastic receptionist .thank

room like description, hotel view right in the center, enthusiastic boss. thanks

Rooms are spacious, comfortable, clean, good service, nice view.

we will get it, get it and we will get the same car and book the car to us as we